Qualifications:

• 1+ years of management experience (retail experience is acceptable).

• Proficiency in Microsoft Word and Outlook.

• Training experience with the ability to lead and provide support.

• A minimum of a high school diploma or GED is completed.

Work Environment

This role requires onsite presence for the first 90 days with the opportunity to work hybrid or fully remote after. The work environment is a quiet office setting with business casual attire, and jeans are allowed on Fridays. There is a strict cell phone policy due to working with sensitive data.

Monday through Friday- 8am to 5pm

Job Description

Will be responsible for leading, motivating, and developing a team of processors. This role involves assisting Supervisors, processing supervisor approvals, and performing the tasks of a data entry operator. The lead will provide encouragement and motivation to team members, communicate daily and monthly goals, and identify areas for improvement and additional training.

Responsibilities

• Provide encouragement and motivation to team members, including communicating daily and monthly goals and identifying areas of improvement for additional training.

• Assist supervisors in training new team members and ensure operators receive sufficient training on the software system, standard operating procedures, guidelines, and expectations.

• Answer team member questions, help with team member problems, and oversee team members’ work for quality and compliance with company policies and processes.

• Develop strategies to promote team member adherence to company regulations and performance goals.

• Ensure all team members conduct business in a professional manner at all times.

• Report unresolved issues to supervisors immediately and assist supervisors in the progressive discipline process.

• Assist with generating and conducting yearly appraisals for review operators.

• Monitor, review, and process violations.

• Submit monthly operator reports.

• Conduct monthly meetings with team members.

• Perform other duties as assigned.

Pay and Benefits

The pay range for this position is $17.25 - $17.50

• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Lombard,IL.

Application Deadline

This position will be accepting applications until Jan 1, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.