Job Information
Coastal Community Action Program Front Desk receptionist and Admin Assistant in Long Beach, Washington
SUMMARY DESCRIPTION:
This position performs administrative activities supporting the operation of programs within the Housing & Community Services Department, while also serving as a front desk receptionist. The role involves greeting the public, handling multiple duties simultaneously, and completing them accurately and in a timely manner. The position requires a working knowledge of agency programs and local resources to provide accurate information and referrals to the public and assist individuals seeking housing services.
FUNCTIONAL RESPONSIBILITIES:
- Provides complex, specialized administrative and technical support
- Prepares, processes, and manages various reports, statistical data, and billing information
- Coordinates administrative activities of assigned programs
- Maintains positive relationships with partner agencies and funders
- Responds to routine and sensitive requests for information
- Participates in fiscal document preparation and budget monitoring
- Performs research related to assigned areas of responsibility
- Greets and assists the public at the front desk
- Connects clients with appropriate local resources and services
- Maintains up-to-date knowledge of community resources and programs
- Other duties as assigned
QUALIFICATIONS:
- High School Diploma or GED required; A.A. degree preferred
- Three years of related, progressively responsible office support experience
- Proficiency in word processing, spreadsheet, and other relevant software
- Strong interpersonal skills and ability to work as part of a team
- Excellent written and oral communication, organizational, and time management skills
- Ability to prioritize work assignments and manage multiple tasks
- Experience reading and interpreting specialized data and information
- Skill in maintaining records and files
- Knowledge of local community resources and social services
- Ability to effectively connect clients with appropriate resources
- Experience operating and maintaining office equipment including multi-line phone, photo copy machine, fax machine, stamp machine, etc.
- Ability to pass and maintain a background check