Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

Job Overview

Eastman Chemical Company is seeking a highly motivated and experienced individual to join our team as the Learning Services Technologist at our Longview, TX facility. This role is essential for setting high-level workforce development and training goals, ensuring team performance, and aligning with customer needs. The successful candidate will manage departmental tasks, including budget oversight, and play a crucial role in team development, operational standards, and community engagement.

Job Responsibilities include but are not limited to the following

1. Personnel and Contract Management:

   • Coordinate and deliver Apprentice Orientation for new maintenance apprentices. • Provide timely and appropriate documentation and feedback, including HR progress reviews and Documented Discussions. • Serve as Eastman’s representative for the U.S. Veterans Administration and the Department of Labor. • Administer the Student Internship program, including reviewing applications, scheduling interviews, extending offers, and coordinating placements.

   2. Curriculum and Program Development:

   • Ensure Maintenance Program curriculum and equipment align with customer needs and safety requirements. • Stay updated on industry knowledge and technology to enhance training programs. • Identify and address weak or problematic areas within the training programs. • Regularly seek feedback from apprentices and their leaders to improve training. • Maintain program documentation and oversee lab facilities and equipment.

   3. Team Leadership:

   • Supervise the Maintenance Apprentice Instructor Team. • Monitor daily operations and oversee program apprentice scheduling. • Coordinate with department leaders for overall program success. • Provide feedback on personnel performance and prioritize team workload. • Guide and support team members in their development and resolve cross-training needs.

2. Non-Apprentice Craft Training Programs:

   • Ensure team members are cross trained to deliver instruction. • Facilitate customer training requests and maintain documentation. • Oversee the Fall Protection Program to meet OSHA requirements.

   5. Community and Educational Partnerships:

   • Influence positive community relations and interest in manufacturing roles at Eastman. • Manage education program funding and utilization, including scholarship funding. • Influence regional college curriculum development to meet Eastman’s workforce needs. • Represent TXO with the North American Process Technology Alliance (NAPTA).

   6. Additional Customer Support:

   • Consult with Eastman personnel to offer advice and support. • Screen customer requests for alignment with department priorities.

Qualifications

• Experience as a Lead Learning Services Instructor, Team Manager, or Group Leader preferred. • Familiarity with the Criterion Referenced Instruction methodology or a similar training methodology preferred. • Three or more years of teaching/training experience, preferably in maintenance or operations environment. • 5-10+ years of experience in an industrial manufacturing environment preferred; chemical industry a plus; a combination of experience and education may be considered. • Motivated self-starter. • Willingness to travel as required. • Results-oriented with high drive to achieve objectives and standards. • Proven project leadership experience. • Excellent verbal and written communication skills; the ability to collaborate with subject matter experts and leadership is a must. • Ability to present and report information concisely. • Ability to lead meetings with effectiveness and confidence. • Ability to work independently to manage projects and timelines. • Understanding of change management principles.

• Ability to work independently with minimal guidance. • Comfortable making decisions without a guarantee of success. • Problem-solver with an ownership mindset. • Passion for learning, teaching, and encouraging others. • Ability to make recommendations based on facts and value. • Capable of leading and implementing Criterion-Referenced Instruction/Instructional Module Design methodology. • Proficient in Microsoft Office: Outlook, Word, Excel, PowerPoint, Teams, Planner, and Access. • Ability to follow written or verbal instructions and procedures. • Commitment to safety, environmental, and company policies.

Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.