What You Will Do

This position will be filled at either the Computing Systems Professional 2 or 3 level, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.

The Computing Systems Professional will become part of a highly visible team that manages M365 products for Los Alamos National Laboratory (LANL). The core of your responsibilities will be to maintain service availability, provide world class customer service to a licensed community of 20,650 users, and to design, participate, and develop technologies that exceed the collaboration needs for LANL. You will provide strong server and application administration and will participate in projects that include the migration of SharePoint on-premises to SharePoint Online. This migration includes the evaluation and redevelopment of supporting workflows and applications that can be found in both SharePoint and M365.

As a systems administrator you will primarily work on Microsoft Windows Server OS over the span of three different networks and with M365 Administration in a cloud environment. The technologies include SharePoint, SharePoint Online, Teams, OneDrive, Nintex workflows, a variety of applications relevant to SharePoint and M365 Administration. Your role on the team will include consistent communication with both the SharePoint team and the larger M365 Team to help design and deploy collaboration and productivity tools.

Computing Systems Professional 2 ($83,900 - $136,200)

The successful candidate will perform a full spectrum of computing duties, including but not limited to:

• Windows server operating system maintenance, governance, security, and troubleshooting.

• Provide tier-3 level support utilizing ServiceNow incident management.

• Vendor support and managing customer requirements.

• Running scripts to automate tasks.

• Support services related to SharePoint, SQL, and Power Automate/ Nintex workflows.

Computing Systems Professional 3 ($101,700 - $168,200)

In addition to what was outlined at the lower level, the Computing Systems Professional 3 will be required to:

• Develop scripts and processes to automate team tasks.

• Assist in the modernization design processes used to upgrade SharePoint as a service.

• Review and design security solutions to meet compliance guidelines for SharePoint and the data it hosts.

• Design, test and implement services related to SharePoint, SQL, and Power Automate/ Nintex workflows.

What You Need

Minimum Job Requirements:

• Demonstrated competency related to managing server operating systems and applications for SharePoint.

• Demonstrated competency in managing client/server principles related to Windows OS and SharePoint.

• Demonstrated Competency in Web page development and maintenance supporting Web-based tools and utilities.

• Knowledge of the use of test plans and use cases to support the design and operation of SharePoint sites.

• Knowledge of emerging computing technologies in industry related to M365 and SharePoint.

• Knowledge of project management methodologies in order to meet deliverables, deadlines, and budget requirements.

• Ability to partner with customers, executive leadership, and vendors.

• Ability to translate technical terms to layperson's terms and present them to audiences outside of organization.

• Demonstrated competency in working closely with customers to resolve incidents in a timely manner.

Additional Job Requirements for Computing Systems Professional 3:

In addition to the requirements outlined above, qualification at the higher level requires:

• Advanced knowledge of managing server operating systems and applications for SharePoint including the understanding of SQL databases and the dependencies involves with SharePoint as a service.

• Advanced knowledge of hardware and operating systems including system architectures, network infrastructures, and client server principles.

• Advanced Knowledge of Web page development and maintenance including understanding the system requirements to support customer needs.

• Advanced knowledge and experience developing software integration and testing.

• Advanced Knowledge of complex heterogeneous computing infrastructures and understanding how to design compatibility between differing network resources.

• Advanced Knowledge of emerging computing technologies in industry related to M365 and SharePoint.

• Knowledge of project management methodologies including running a small team and keeping them on track to meet deliverables.

Education/Experience at Computing Systems Professional 2 level: Position requires a Bachelor's degree in a related field and a minimum of four years related experience, or an equivalent combination of education and experience.

Education/Experience at Computing Systems Professional 3 level: Position requires a Bachelor's degree and 8 years related experience, or an equivalent combination of education and experience directly related to the occupation. At this level, applicable advanced vendor and/or professional certification is desirable.

Desired Qualifications:

• Experience with Power Automate and Nintex workflow design and implementation.

• Experience migrating SharePoint sites to latest versions of service offerings.

• Experience in managing recharge models for SharePoint.

• Experience with Microsoft 365 services and concepts (Azure AD, Exchange Online, OneDrive, SharePoint Online, Teams, etc.).

Work Location: The work location for this position is hybrid and is located in Los Alamos, NM. Hybrid is defined as working partially onsite/partially offsite but within 2 hours ground commute of this location. All work locations are at the discretion of management and can change at any time with appropriate notice.

Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 Year.

Note to Applicants: Please submit a comprehensive cover letter that addresses each key requirement of the position. Occasional onsite expected to Los Alamos, NM. Our team provides 24/7 support for the service and specific networks require the systems administrator to be on-site. This is accomplished with an on-call rotation that the teams manage.

Where You Will Work

Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:

• PPO or High Deductible medical insurance with the same large nationwide network

• Dental and vision insurance

• Free basic life and disability insurance

• Paid maternity and parental leave

• Award-winning 401(k) (6% matching plus 3.5% annually)

• Learning opportunities and tuition assistance

• Flexible schedules and time off (paid sick, vacation, and holidays)

• Onsite gyms and wellness programs

• Extensive relocation packages (outside a 50-mile radius)

Additional Details

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 (https://directives.nnsa.doe.gov/supplemental-directive/sd-0206-0002) . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance. and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.

*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 (https://www.directives.doe.gov/directives-documents/400-series/0472.2-BOrder-A/@Aimages/file) for additional information.

New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants: Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy Policy P701 for applicant eligibility requirements.

Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer and supports a diverse and inclusive workforce. All employment practices are based on qualification and merit, without regard to race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call 1-505-664-6947 option 2 and then option 3.