Description

This position will work as part of a program providing Intensive Case Management Services (ICMS) to homeless families who are medically venerable and may have chronic medical conditions and co-occurring disorders, who utilize services of the Department of Health Services (DHS) hospital and outpatient system. This position is responsible for providing field based, direct participant services alongside a team of community providers, referring entities including DHS and the Family Solutions Centers (FSC). Intensive case management services include, but are not limited to, outreach/ engagement, case management assessment and service planning, mainstream entitlement application, Public Housing Authority subsidy and other county subsidy application, housing location, coordinating needed health services, and addressing all psychosocial service needs to stabilize participants in housing, reduce functional, health and mental health barriers, and promote recovery and community integration. This position will work out of UBH offices in SPA 6, as well as work in the field providing services in participants’ homes, shelters, on the streets, in DHS facilities or wherever participants are residing throughout LA County. ESSENTIAL FUNCTIONS 1) Provides field based/ mobile case management services in the areas of, but not limited to: Independent living skills, housing stabilization, money management, community integration, employment linkage, benefits establishment, linkage to community providers for substance abuse, primary and mental health care, and all other services needed to assist participants in reaching their treatment plan goals. 2) Provide strengths-based case management and service coordination services designed to assist participants in obtaining and maintaining stable housing. 3) Develop individualized treatment plan in collaboration with participant addressing short-term and longterm goals. 4) Provide on-going case management support to assess progress and ensure treatment plan outcomes are met or changed as needed. 5) Conduct crisis and risk assessments in consultation with supervisor. 6) Provide crisis intervention services focused on enhancing the participants’ ability to independently problem solve, utilize effective coping skills, and manage and self-coordinate own care. 7) Utilize evidence-based practices in service delivery such as intensive case management, Motivational Interviewing, Harm Reduction, Critical Time Intervention and Housing First practice. 8) Maintain documentation standards as set forth by the program contract and UBH policies, including maintaining compliance with HIPAA policies and practices. 9) Maintain demographic information and complete progress notes in CHAMP and/or HMIS on every face to face/ telephone contact with participant or collateral contact by the next business day at 5pm. 10) Complete intake, assessment, service plans in coordination with participant and within the documentation standards set forth by the program contract and UBH. 11) Liaise with Mental Health providers to address participant issues and formulate intervention strategies that focus on housing.

Requirements • Must hold a Bachelor's degree in a related field or have equivalent work experience

• Proven experience in case management or similar role is essential

• Strong understanding of enrollment procedures and regulations

• Ability to work under pressure and meet tight deadlines

• Excellent organizational and multitasking skills

• Strong communication and interpersonal skills

• Proficient in using computer software and databases

• Ability to maintain confidentiality and handle sensitive information with discretion

• Strong problem-solving skills with a keen attention to detail

• Ability to work independently as well as part of a team

• Must be legally authorized to work in the country

• Must pass a thorough background check.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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