Who We Are...

VCA Animal Specialty & Emergency Center (ASEC) is a multi-specialty and emergency practice located in West Los Angeles. https://vcahospitals.com/animal-specialty-emergency

What We Do…

Emergency & Critical Care, Surgery, Internal Medicine, Oncology, Diagnostic Imaging (CT, Fluoroscopy), and Cardiology.

Why We Need You...

The patient transporter/runner plays a vital role within the hospital. Along with helping triaging patients and transporting pets throughout the hospital, there are many other responsibilities along with some administrative duties that come with the position as well. When a job is done well, you are a vital reason why clients feel better on a bad day, why pets receive excellent care, and why doctors can perform at their best.

VCA ASEC continues to be a staple in the community for over 15 years, and growing our team members levels are essential to continue to provide the best care possible.

What this job entails...

Works with team to ensure the clients and patients are supported and cared for. Skills needed will be staff and client relations, communication, high emotional intelligence, and compassion for pets and people. Responsibilities include but are not limited to:

• Transporting pets to and from their owners during their appointments.

• Triaging patients if a critical emergency presents itself and rush to the ICU if need be.

• Act as the initial liaison between pet parents and doctors/techs.

• Keeping track of office supplies and hospital forms and providing the Client Service Manager with an order list.

• Ensuring exam rooms are kept clean in between exams.

• Assisting client service team with tasks.

• Packaging laboratory samples for shipping.

• Demonstrate quality decision-making skills to choose the most appropriate course of action during initial arrival of pets in crisis.

• Acquire and maintain excellent listening and communication skills with those around you, including management, doctors, clients, and associates.

• Attend webinars and other continuing education opportunities to acquire knowledge and new skills.

Requirements:

• Previous Experience in medical, dental or veterinary hospital preferred

• Experience in veterinary medicine, specialty medicine experience a plus

• Compassion for pets and people

• Thrives in a fast-paced environment and can manage under pressure

• Exceptional communication skills required

• High emotional intelligence

• Quality decision-making skills

• Computer Literate

What We Value…

• Compassion

• Experience

• Forward-thinking

Why You Should Consider Us...

As a part of the VCA family, you will enjoy exposure to diverse and stimulating culture and cases. We support and provide continued education and create a system where you can continue to explore career growth and opportunities.

VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training. Compensation is negotiable based on education, experience, and other relevant credentials. The pay range for this position is $ 18 to $ 22 / hour. Please note that positions can require flexible schedules, weekends, and some holidays.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Job Type: Full-time

Compensation : $ 18 - $ 22 / hr

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Employee assistance program

• Employee discount

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Parental leave

• Professional development assistance

• Referral program

• Vision insurance

Schedule:

• 10 hour shift

• Holidays

• At least 1 weekend day

Ability to commute/relocate:

• Los Angeles, CA 90025: Reliably commute or planning to relocate before starting work (Preferred)

Shift availability:

• Day Shift

Work Location: In person

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com