Job Information
WINGSTOP LOS FRESNOS Cook in Los Fresnos, Texas
PURPOSE OF THE ROLE: A Restaurant cook is responsible to prepare quality food that tastes great and is consistent from day to
day and follows Wingstop operational standards requirements. This position is critical to Wingstop
Restaurants; ensuring compliance with company standards in all areas of operation, including product
preparation maintaining the highest quality products and services are delivered to each customer; follows
and comprehends the importance of proper personal hygiene and sanitation procedures. The restaurant
cook must be able to successfully focus on their job in a calm, yet efficient manner. Every Team Member
is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!
ESSENTIAL DUTIES AND RESPONSIBILITIES: Guest Experience:Must have an outgoing and positive attitude in dealing with guests. Ensure that each
guest has a positive, long-lasting impression of the Wingstop experience. Handle all orders and inquiries in
a friendly and professional manner. Ensure that we provide a quality product to all guests with quick and
friendly service. Immediately notify the Manager of all guest issues or complaints. Resolve low level guest
issues with efficiency and a positive attitude.
Team Oriented:Must work well with others and support the Wingstop Team. Immediately notify the
Manager of all safety, sanitation or employee issues. Must have a proven ability to work well under
pressure and at a fast pace. Must listen well to team members and provide feedback. Must be willing to
assist all other positions when necessary.
Process Compliance:Ensure the safe handling procedures are followed at all times. Must have up-todate knowledge of all product and procedural changes. Responsible for opening and/or closing the
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