Job Information
HCA Healthcare CRM Administrator in Louisville, Kentucky
Description
Introduction
Are you passionate about delivering superior work outcomes? At Galen College of Nursing, we are committed to a single purpose: offering excellence in nursing education. Our staff and administration live out our vision! We change the life of one to care for the lives of many. Jump-start your career as a CRM Administrator today with Galen College of Nursing.
Benefits
At Galen College of Nursing, we want to ensure your needs are met. We offer a comprehensive package of medical, dental, and vision plans along with unique benefits, including:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our students’ lives and you have the opportunity to make a difference. We are looking for a dedicated CRM Administrator to be a part of our team.
Job Summary and Qualifications
The CRM admin will work with the director of admissions and the Student Information System administrators to administer the Galen CRM system by providing technical knowledge and insight on system operations and developing best practices.
Position Responsibilities:
Implement system changes to meet the changing needs of the college
Implement and ensure integrations with other systems are operational
Correct data issues as needed
Manage user roles
Train users on CRM operations
Communicate with other departments to ensure students can access customer portal
Provide support on CRM issues
Create reports and assist data analysts
Other duties as assigned
Position Requirements:
Education: Associate’s degree; Bachelor’s degree in Information Technology or related field preferred.
Required Skills:
Minimum 3 years' experience working CRM administration
Experience with Dynamics 365 or similar CRMs a plus
Experience administrating enterprise applications
Must demonstrate ability to diagnose data and application issues
Excellent interpersonal and communication skills
Proficient in Microsoft Office Applications
Special Skills
Knowledge of data modeling and simple data analysis an asset
Knowledge of data logic or programming languages will assist in completing essential duties
Knowledge of marketing and sales concepts
Physical/Mental Demands & Work Environment: Must be able to sit for long periods of time. Must be available outside of normal business hours to address critical technical issues.
Degree of Supervision:Minimal
Be a part of an organization that invests in you. We are actively reviewing applications for our CRM Administrator opening. Highly qualified candidates will be promptly contacted for interviews. Submit your application and help us raise the bar in nursing education!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
HCA Healthcare
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