Must be available for 8 hour shift between 8:00 AM – 8:00 PM

Onsite training, potential to go remote or hybrid

$17 per hour

Job Duties and Responsibilities:

• Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers.

• Provide appropriate customer service and an effortless experience to the caller.

• Provide accurate information to the caller.

• Process refills and schedule shipments for patients or providers

• Resolve the callers’ needs.

• Provide appropriate follow-up and next steps for caller.

• Follow Cover My Meds policies and procedures.

• Ability to work a flexible work schedule.

Job Requirements/Previous Experience:

• Previous call center experience preferred.

• Previous healthcare experience desired

• Excellent interpersonal communication skills

• Strong problem-solving skills

• Proficient with Microsoft Office

• Able to type 35 wpm or greater.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.