Description

SPECIFIC DUTIES AND RESPONSIBILITIES

• Provides on-the-floor supervision of housekeeping team, issues supplies and equipment, and plans work assignments for the shift.

• Performs cleaning duties in cases of emergency or staff shortage.

• Models and coaches effective use of safety equipment and follows all safety and health procedures when using chemicals and equipment.

• Inspects the work of Team Members for compliance to prescribed standards of cleanliness.

• Investigates complaints regarding housekeeping service and equipment and takes corrective action.

• Responds to housekeeping calls or ensures that calls will be responded to in a timely fashion.

• Participates in the recruiting and selection process.

• Observes and reports on facility/equipment conditions which require attention and/or repair.

• Maintains high level of cleanliness for public areas of the property.

• Trains new Team Members to explain policies, work procedures, and use/maintenance of equipment.

• Advises Housekeeping Manager on supplies and new equipment purchases.

• Attends staff meetings to discuss company policies and guest complaints.

• Other duties as assigned

STANDARDS OF PERFORMANCE

• Ability to work in a fast paced environment and interact with internal departments.

• Must be able to work a varied schedule which includes days, nights and weekends.

• Maintaining a professional working relationship among personnel.

• Knowledge of cleaning chemicals and equipment, such as but not limited to: vacuums, floor machines, scrubbers, extractors, and high lifts.

• Lift up to 30lbs

EDUCATION, TRAINING, AND EXPERIENCE

• Minimum 1-3 years’ experience in a commercial cleaning environment and/or cleaning of large public facility.

• High School diploma or equivalent required.

• Valid gaming license. (Company will provide application)

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