ABOUT THIS POSITION

In this role, the selected Manager will provide guidance and support to the Engineering staff, including design and support in our diverse, fast-paced, & growing environment. The Manager of Systems Engineering will also work with the Director and Delivery Management team to assure project priority and timeliness. This role provides plenty of opportunity for personal growth and development, while interacting with a positive, open team that is supportive of continued knowledge sharing and team advancement.

WHAT YOU'LL DO

• Manages all day-to-day activities of the team

• Leads integration efforts for corporate facing technologies.

• Conducts People Operations responsibilities for all assigned team members, including hiring, coaching, performance reviews, disciplinary action, etc.

• Manages the planning, design, implementation, support, and management of Waystar’s corporate technology infrastructure

• Sets strategic direction for the above technologies and ensures alignment with IT leadership and business priorities

• Performs quarterly system reviews, capacity planning, tuning, and maintenance required to ensure High Availability and accurate record keeping

• Ensures that the proper inventory, documentation, tools, and training are in place for each technology, sufficient to meet audit standards and operational and business continuity requirements

• Plans and prioritizes team projects, in consultation with the Director - Corporate Systems, ensuring that projects are completed on time and on budget

• Ensures that support requests are properly collected, prioritized, tracked, and resolved

• With the Director, prepares the yearly budget and goals, and identifies opportunities for growth

• Additional duties as assigned

WHAT YOU'LL NEED

• 2+ years of project management experience

• 5+ years of related work experience

• Experience negotiating vendor contracts and managing Technology vendor relationships

• Ability to run a team of 3+ members

• Architects/oversees the Technology platforms of the team

• Coaches team members for professional growth

• Manages key relationships with stakeholders across multiple departments

• Bachelor’s degree in related field or equivalent work experience

• 6+ years of related work experience is preferred

• 2+ years of prior Lead/people leadership experience is preferred

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)

• Customizable benefits package (3 medical plans with Health Saving Account company match)

• Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays

• Paid parental leave (including maternity + paternity leave)

• Education assistance opportunities and free LinkedIn Learning access

• Free mental health and family planning programs, including adoption assistance and fertility support

• 401(K) program with company match

• Pet insurance

• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Technology/Engineering

Job Type: Full time

Req ID: R2144