ABOUT THIS POSITION

We are looking for a driven engineering manager to lead our Developer Experience team. The Manager of Developer Experience Engineering is a Devops leader that is responsible for driving exponential improvements in Waystar’s CI/CD. They will select, implement, and integrate the tools and processes necessary to create, integrate, test, deploy, and run the code that powers our world-class platform. This role requires strong leadership skills, technical expertise, and the ability to manage multiple projects/priorities effectively.

WHAT YOU'LL DO

• Manages all day-to-day activities of the team. Ensures team is operating using scrum methodologies and rituals.

• Oversees the daily operations of the team, including managing CI/CD pipelines, automation processes, and infrastructure maintenance. Ensures the reliability and performance of systems and applications.

• Identifies opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of team workflows

• Works with the Application Development teams to prioritize CI/CD enhancement requests, identify opportunities to improve the developer experience and implement Waystar SDLC policy and procedures

• Communicates team roadmaps, project plans and sprint metrics to leadership to gain alignment

• Schedules projects and resources, and monitors project timelines; will ultimately be accountable for the success or failure of all team projects

• Conducts People Operations responsibilities for all assigned team members, including performance reviews, disciplinary action, and communication of companywide announcements

• Motivates and provides guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities

• Coaches team members, helping them develop into more senior/experienced engineers

• Establishes training offerings, suited for individuals’ needs, for them to progress in their career goals

• Technical capabilities are on par with the Technical Lead

• Additional duties as assigned

WHAT YOU'LL NEED

• 7+ years of enterprise level coding experience, preferably C# .NET

• 3+ years’ experience as an Engineering Manager or Technical Lead/Lead Engineer

• Experience managing technical projects, including planning, resource allocation, and stakeholder communication.

• Excellent verbal and written communication skills, with the ability to interact effectively with team members, stakeholders, and executive leadership.

• Ability to work in a very fast-paced environment & welcome change

• Highly self-motivated

• Ability to develop career plans for team members

• Experience building highly reliable software solutions

• Subject Matter Expertise in Devops

• Ability to run a team of 4+ team members

• Able to plan and initiate multi-quarter projects with a full project team

• Bachelor’s degree in related field or equivalent work experience

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)

• Customizable benefits package (3 medical plans with Health Saving Account company match)

• Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays

• Paid parental leave (including maternity + paternity leave)

• Education assistance opportunities and free LinkedIn Learning access

• Free mental health and family planning programs, including adoption assistance and fertility support

• 401(K) program with company match

• Pet insurance

• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: Technology/Engineering

Job Type: Full time

Req ID: R2287