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J.B. Hunt Transport Billing Representative I in Lowell, Arkansas

Job Summary:

Under close supervision, this position is responsible for a limited variety of administrative duties for functional groups involving compiling and arranging amounts owed from accessorial charges, processing and coding documents, maintaining records and files, monitoring of detention events, and/or preparing invoices and record transactions. Routines are generally prescribed and supervision is readily available.

Job Description:

Do you want to sharpen your technical skills and communication skills? Look no further than the Power Detention Authorization Team. You will gain experience in transportation, collaborate with many stakeholders and cross functionals. There is no better place to start your professional journey at JB Hunt!

Power Detention Authorization is when a shipper or receiver holds a driver over the contracted amount of time for loading or unloading of product and the customer requires a special type of authorization before billing.

Key Responsibilities:

  • Monitoring the authorization queue and following the customer’s specific process to obtain authorization from the customer before billing for power detention. This could be via website, excel spreadsheet, or customer form.

  • Communicate with the internal and external stakeholders to collect documentation for invoicing, inputting, and processing transactions into billing systems

  • Collaborate with internal stakeholders to address billing questions, escalate issues, & resolve basic problems

  • Answer external customer billing questions and troubleshoot billing issues

  • Understand contract implications and implement invoicing in compliance with customers needs

  • Prepare billing information and verify any changes to support an accurate and efficient billing process

  • Distribute/Track outgoing correspondence to external customers for return compliance and authorization

  • Understand and executive administrative procedures, policies, and practices

Work Schedule:

  • Monday through Friday 7 am - 3:30 pm

Qualifications:

Minimum Qualifications:

  • 1 year or less experience in an administrative, business, or financial role.

  • &/OR demonstrated ability of the following skills through education, certifications, or other experiences-

  • Ability to act professionally.

  • Ability to be both flexible and adaptable.

  • Ability to communicate effectively in verbal & written settings.

  • Ability to pay attention to detail.

  • Ability to quickly learn a new software system.

  • Ability to prioritize & organize tasks.

  • Proficient computer skills.

This position is not eligible for employment-based sponsorship.

Education:

High School, GED

Work Experience:

Clerical/Administrative, Business Administration, Accounting/Payroll, Finance

Job Opening ID:

00561619 Billing Representative I (Open)

J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.

J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.

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