Customer Experience Support

Lowell, AR - JB Hunt Corporate B & C

Job Title:

Customer Experience Support

Department:

Administration, Facilities & Secretarial

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams

Job Description:

Key Responsibilities:

• Book loads and enter orders tendered from customers. Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments

• Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data

Qualifications:

Minimum Qualification:

• High School Diploma/GED with less than 1 year of working experience

• Preferred Qualification:

• Ability to communicate effectively

• Ability to multitask

• Ability to prioritize

• Ability to quickly learn new systems

• Keyboarding and typing

• Ability to meet or exceed customer needs and expectations and provide excellent service

• Ability to process information with high levels of accuracy

This position is not eligible for employment-based sponsorship.

Compensation:

Factors which may affect starting pay within this range may include skills, education,

experience, geography, and other qualifications of the successful candidate. This position may be eligible for

annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus

and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable

eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit,

401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate

with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental

leave, and six paid holidays annually.

Education:

High School (Required), GED (Required)

Work Experience:

Customer Service/Account Manager, Clerical/Administrative, Transportation/Logistics

Job Opening ID:

00548409 Customer Experience Support (Evergreen) (Open)

“This job description has been designed to indicate the general nature and level of work performed by

employees within this classification. It is not designed to contain or be interpreted as a comprehensive

inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements are representative of the knowledge, skill, and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion,

sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.”

Posted Today

Full time

00548409

About Us

Fortune 500 experience. Career advancement. Nationwide relocation possibilities.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.

J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.

J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.