Job Information
WPS Health Solutions Clerk IV, Mail and Document Support in Madison, Wisconsin
Description
U.S. citizenship is required for this position due to Department of Defense restrictions
Who We Are
WPS Health Solutions (https://www.wpshealthsolutions.com/about/index.shtml) is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years (https://www.wpshealthsolutions.com/75/) . Proud to be military and veteran ready.
Culture Drives Our Success
WPS’ Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce—both current and future—to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.
We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition (https://www.wpshealthsolutions.com/news/?c=awards)
Role Snapshot
Provide routine clerical services using standard and specialized equipment and document quality assurance through specialized computer commands.
How do I know this opportunity is right for me? If you:
Have experience and an understanding of Medicare Mail procedures
Can perform daily maintenance on various imaging and mailroom equipment
Would enjoy opening, identifying, sorting, indexing, and routing documents according to internal procedures and federal regulations for Medicare Part A, Part B, Provider Enrollment and checks.
Perform computer-based clerical tasks requiring some diversity and application of established procedures
Can route, log, and deliver all incoming monies according to defined procedures
Can return documents to providers for resubmission as needed
Can triage and characterize incoming documents, applying classification attributes within policy administration systems based on relevant contract and customer requirements
Can perform key contextual and update edits on fields not passing programming edits at a performance rate of 100%
Have high attention to detail and can accurately enter claim types, resolve edits by determining correct action to be taken on various types of errors, assess claims to determine type
Are organized and detail-oriented
Are computer proficient
Can stand for 8 hours
Can lift up to 50 lbs. to perform work functions
What will I gain from this role?
Enjoying a variety of job functions and working with a wide array of documents
Seeing tangible results from a high production environment
Working in an environment that serves our Nation’s military, veterans, Guard and Reserves along with their families
Working in a continuous performance feedback environment that will challenge you, and allow you to challenge others
Experience working in an environment that serves our Nation’s military, veterans, Guard and Reserves and Medicare beneficiaries
Minimum Qualifications
U.S. citizenship is required for this position due to Department of Defense restrictions
High school diploma or equivalent
1 or more years of experience using personal computer with basic keyboarding and data entry skills
Ability to learn departmental procedures for handling a variety of document types
Ability to lift 50 lbs. regularly to fulfill work functions
Must live within vicinity of Madison, WI campus location
Preferred Qualifications
Experience in Medicare mail processing
Experience in MVH mail processing
Knowledge regarding preparation and processing of incoming mail
Demonstrated proficiency with Imaging functions
Additional Information
Start Date: ASAP
Starting Base Salary: $17.20 /hour
Work Schedule:
Onsite 8-hour shift Monday-Friday between 6:00am - 2:00pm CT
Training: 1st shift
Work Location: This role requires in person work at our new 5049 Tradewinds Parkway location in Madison, WI. Employee is required to live within 45 miles of this office location.
Benefits
Bargaining Unit position
Performance bonus and/or merit increase opportunities
401(k) with dollar-per-dollar match up to 6% of salary (100% vested immediately)
Competitive paid time off
Health insurance, dental insurance, and telehealth services start DAY 1
Employee Resource Groups
Professional and Leadership Development Programs
Review additional benefits here (https://www.wpshealthsolutions.com/careers/fulltime_benefits.shtml)
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)