JOB REQUIREMENTS: - Coordinate with partners and service providers in the implementation and the delivery of program services as well as providing technical assistance as needed - Assist in establishing and maintaining effective program outreach and system engagement communications strategies - Leverage partnerships with the WorkSmart Network system, community agencies, Workforce Innovation and Opportunity Act (WIOA) partners and staff, job center staff, and other agency partnerships to provide customers access to resources - Providing direct participant services when necessary (in-person, remote/hybrid) - Interpreting and enforcing complex federal and state guidelines related to grant management - Conducting program and contract monitoring - Process writing and updates in compliance with operations - Ensuring program objectives are achieved - Maintain accurate records and data as required to support quality statistical reports as needed - Review documents (digital and paper formats) to ensure adherence to policy and compliance - All other program supports as assigned ***** OTHER EXPERIENCE AND QUALIFICATIONS: - Excellent human relations (customer service), organizational and communication skills - Associate Degree plus work experience preferred - Experience in Workforce Development, Human or Social Services a plus - Must have access to a vehicle and valid driver\'s license (travel will be required) - Ability to pass background check due to engagement with youth - Proficient computer skills using Microsoft Office Suite and related tools - Ability to maintain data security and confidentiality - Ability to self-manage, problem-solve, initiate, motivate and be a team player - Ability to multitask and work under tight deadlines - Thrives in a team where mutual respect is highly valued ***** APPLICATION INSTRUCTIONS: Apply In Person: 3513 ANDERSON ST STE 104 Mail a Rsum: Workforce Development Board of South Central Wisconsin 3513 Anderson Street, Suite 104 Madison, WI 53704-2607 E-Mail a Rsum: wdbscwi@wdbscw.org Fax a Rsum: (608) 249-9356