JOB REQUIREMENTS: Description Who We Are WPS Health Solutions is a leading not-for-profit health insurer and federal government contractor headquartered in Wisconsin. WPS offers health insurance plans for individuals, families, seniors, and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS Health Solutions has been making health care easier for the people we serve for more than 75 years. Proud to be military and veteran ready. Culture Drives Our Success WPS\' Culture is where the great work and innovations of our people are seen, fueled, and rewarded. We accomplish this by creating an inclusive and empowering employee experience. We recognize the benefits of Diversity, Equity, and Inclusion as an investment in our workforce-both current and future-to effectively seek, leverage, and include diverse perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities. We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition Role Snapshot In this role you will become a thoughtful steward of our members healthcare benefits by evaluating the efficiency, appropriateness, and medical necessity of medical services, procedures, and facilities. This is done by reviewing evidence-based criteria and jurisdictional guidelines to make final determinations. You will be part of a high performing team and will have the opportunity to evaluate medical care across the entire continuum of care. How do I know this opportunity is right for me? If you: You are an excellent communicator and have extensive experience working with and having empathy for a diverse number of internal and external customers Proven strong analytical and problem-solving skills You have a track history of working within several electronic platforms (electronic medical record systems, utilization management systems, claims systems, etc.). You are responsible to keep current with medical knowledge and technical advances in the health care industry. Strong ability to use judgement to educate customers or providers, and problem-solve unique customer issues and circumstances for a variety of conditions and problems. Familiarity with MCG criteria and Utilization Management Platforms (e.g. Medecision-Aerial). Knowledge of Wisconsin providers and care systems. Maintains confidentially of customer and case information by following corporate privacy... For full info follow application link. Wisconsin Physicians Service Insurance Corporation is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities employer. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/25CE7DDCB4B74D25 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.