This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1163016

This is a retail service position that provides a world class member experience to both credit union members and co-workers, consistently delivering World Class Service Standards with each interaction. Performs a broad variety of financial service functions to serve members. This position serves members promptly and professionally representing the credit union in a friendly, courteous, and professional manner as well as transacting with a high degree of accuracy.

Demonstrates a high level of proficiency in performing the functions of each member service phase. Duties also include cross-selling products and services appropriate to member needs, and providing installment and revolving consumer loans. Answers member questions regarding products and services provided and perform a variety of account maintenance duties. These duties may be performed either in person or over the phone.

Starting Salary:\$19.85/hour

Schedule:Full time. 40+ hours per week Monday - Friday.

We offer a wide variety of benefits to support the wellbeing of our employees including reasonable and steady work schedules with paid holidays. We are proud of our Values in Action Program, Wellness Initiatives, Growth/Learning Opportunities, 401k, Volunteerism Pay program. We offer a generous benefits package, including health, dental, vision and more, for employees who work 24+ hours per week!

Benefits Include:

• Paid time off in addition to paid federal holidays
• Comprehensive medical, dental, and vision benefits starting first of the month following hire date for employees who regularly work 24+ hours a week
• Health Savings Account with discretionary quarterly employer contributions
• 401k match & additional discretionary contribution
• Opportunities for growth and ongoing learning
• 8 hours of volunteer time with an organization important to you

Who We Need:

We exist for SERVICE to our MEMBERS, EMPLOYEES, and COMMUNITIES through INTEGRITY, COMPASSION and EDUCATION. Employees at our Manchester branch enjoy working in a dynamic and collaborative environment that encourages teamwork and personal/professional growth. We are looking for a motivated, organized, friendly, professional candidate who has the ability to work full time hours. This position works exclusively in branch, with a primary branch, and requires travel for training purposes and to assist at other branches as needed.

Required Education and Job Competencies

• A high school diploma or equivalent.
• 1-2 years banking experience required, preferably in account opening and lending.
• Cash handling experience strongly desired. Experience and accuracy with balancing a cash drawer and handling cash during customer transactions. Excellent customer service, writing and verbal communication skills are required with the ability to communicate clearly and effectively both in person and over the phone.
• Good math skills, basic computer knowledge, proficient use of calculator, keyboard, and experience with Microsoft Office Products required. Experience with financial institution software systems preferred.
• Handle all information/documents in a confidential and secure manner at all times. Be aware of surroundings when working with member files and when speaking with members, both in person or over the phone, when discussing or gathering personal and confidential information.
• Cash handling skills, good organizational, communication (strong verbal and listening skills) and business writing skills to exhibit professionalism and deal effectively with internal and external contacts.
• Conscientious, comfortable with detail, and the ability to be multi-tasked to coordinate an prioritize the workday efficiently. Comfortable working under pressure, self motivated and able to work in a team environment.
• Ability to understand and monitor compliance functions and responsibilities assigned within a credit union and the ability to stay current in the changing environment of compliance.
• Ability to work cooperatively with others to identify, recommend and implement opportunities for increased efficiency.

Working Conditions/Environment:

This position requires standing and/or sitting for long periods of time and working primarily at a workstation or desk in an open office environment. Daily tasks include extensive use of a computer performing standard keyboard functions, requiring repeated motion, as well as extensive use of the phone. Stretching breaks are recommended to avoid injury. Occasional lifting/carrying of bags of coin up to 50 lbs. Equipment is available and recommended for use of transporting large quantities of files to and from various locations.

Qualifications

Preferred

Dedicated

:Devoted to a task or purpose with loyalty or integrity

Detail Oriented

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