JOB REQUIREMENTS: Do you have exceptional customer service skills AND strong mechanical knowledge? Our client is looking for a dedicated Service Technician to assist customers in product support and technical issues. Essential Functions and Responsibilities: *Provide customer support by resolving customer technical product issues. *Identify and advise solutions for customers with questions regarding product operation. *Maintain an effective customer relationship management (CRM) program that integrates with business computer systems. *Inspection and dispositioning of returns initiated by the technical support team. *Support Quality Assurance through reporting of potential quality defects and occasional checks/verification of suspected defects. *Analyze product failures, design flaws, and service issues to correct problems If you\'re interested in this position, call our office today 920-683-3000 or apply online at www.flexstaff.com or you can send your COMPLETE and thorough resume to manitowoc@flexstaff.com. ***** OTHER EXPERIENCE AND QUALIFICATIONS: *High School Diploma or Equivalent *2-5 years of related experience and/or degree in Engineering or Industrial Technology preferred *Possess a strong Mechanical Aptitude *Experience with metal working and woodworking environments *Experience with Electrical, Hydraulic, and Mechanical functions *Exhibit a strong attention to detail and value of data integrity. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: manitowoc@flexstaff.com Apply Online: www.flexstaff.com Call For Appointment: 920-683-3000 This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.