Job Description

Insight Global is seeking an Account Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a resolving issues related to customer accounts across several systems. They will work across software and database platforms to manage account-related issues. These issues include: bank change requests, contracts/agreements, facilitating payments, billing questions, and other general customer inquiries. This role is onsite 5 days a week and will be a Monday-Friday 8 hour shift 9AM-6PM EST.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

* 3+ years of experience in a clerical or account support related role or experience as a manager within the service industry running and analyzing reports

* Strong attention to detail, ability to multitask, and analytical capabilities

* Proficiency working within internal systems/software; strong computer skills.

* Customer service skills with clear and concise communication * Fluent in Spanish is preferred

* Experience in the financial or payment services industry null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.