**Duties and Responsibilities Performs managerial and supervisory work involving the management and operationof one or more housing developments, and performs other related work as required.Specific duties include the following.

Oversee development office operations to ensure HUD compliance and HousingAuthoritys policy and procedures. Prepares annual development budget and allsupporting schedules. Submits proposals to Central Office and attends budgetconferences.

Collects rent deposits, money in bank, maintains records of collections and preparescomputer-generated reports. Sends out delinquent notices and visits residents.Maintains resident history in folders.

Performs annual and interim recertification of residents in a timely manner. Notifiesresidents of revisions, rent changes in accordance to HUD Guidelines. Verifies allinformation by third party, faxing, and phone calling.

Screens all completed files for accuracy and compliance with HUD regulations.

Provides orientation for new residents: shows unit, explains lease and briefs residentson Authority policies and procedures.

Performs move-in, move-out, annual, special and any other inspections as needed.

Prepares move-in and move-out adjustments and vacancy notices and refunds.

Submits work orders to maintenance as needed from annual inspection.

Performs daily drive-by or walk-by inspections of buildings and grounds, resolvesunsatisfactory conditions with residents and requests assistance from maintenance ifrequired.

Sends residents notices of conferences to be held at housing development and CentralOffice.

Maintains and monitors delinquent rent roll, issues delinquent rent notices and latepayment charges, and initiates eviction process when warranted.

Prepare and recommend action for court eviction for non-payment, criminal and ordrug activity

Counsels residents concerning personal and family problems and refers them toCommunity Service agencies for financial and other assistance when needed.

Prepare weekly managers report on move in, move out, re-certifications, transfers,referrals to social services, residents filed for eviction, payments after eviction, andunderhouse/overhouse reports.

Attends Resident Council meetings and meetings with outside agencies to identifyresident needs and available outside resources.

Prepares monthly reports on rent collections, dwelling units, accounts receivable,vacancies, and security deposits.

Coordinates relocation of residents with contractor and maintenance staff duringmodernization of dwelling units.

Maintains resident files and processes transfers of residents to other appropriatelysized dwelling units.

Attends departmental and Authority-wide staff meetings and training sessions asscheduled.

Approves supply requisitions and maintains inventory.

Maintains and updates Move In, Move Out Board.

Screen all adult members for criminal history at recertification.

Performs other tasks as assigned.

**Qualifications and Knowledge Associate degree in Business, Public Administration, or Social Sciences from anaccredited college or university. Five years of progressively responsible experience asa Management Aide, or at least three years working in an administrative capacity at ahousing development, or an equivalent combination of experience and education.

Knowledge of Housing Authority operating policies and procedures; principles,practices and techniques of public housing management; HUD regulations pertainingto low-rent housing; basic arithmetic, and services available through local socialservice agencies.

Public Housing Management Certificate required within one year of employment.

Some knowledge of modem principles, practices and techniques of budgeting andbookkeeping.

Skill in the use of basic office machines; typewriter, calculator, and photocopymachine, computer equipment.

Ability to meet and deal with the public; to establish and maintain effective orkingrelationships with co-workers and persons outside the Authority; plan and organizemeetings and other activities; prepare clear and concise narrative and statisticalreports, and deal effectively with situations requiring tact and diplomacy, yet firmness.

Bondability. Valid Texas driver's license. Eligibility for coverage under PHA fleet auto insurance.

** Supervision Received and Given The employee receives instructions from the Director of Housing Management anddelegated staff. Normally, the employee plans and carries out work activities withminimal supervision and independently resolves problems that arise. The employeereceives specific instructions when complaints are brought to the attention of thesupervisor; and when the supervisor is contacted by the employee for direction. Theemployee's work is spot-checked while in progress and the final product is reviewedfor conformity to organizational policies and attainment of objectives.

The employee has general supervision of Assistant Development Managers.

**Guidelines The employee performs routine duties following established and specific guidelines.Routinely the employee makes decisions concerning resident's or maintenanceproblems using personal judgment based on prior experience. The employee isexpected to adhere to all existing guidelines and compliance is monitoredintermittently.

**Complexity The employee performs a large number of varied tasks that require independentdecision-making on a daily basis. Work performed by the employee is primarilyroutine and repetitive in nature. Occasionally, the employee makes decisionsregarding unusual circumstances, conflicting data, or other non-routine circumstances.In those cases, the employee adapts procedures or develops new approaches to thework.

** Scope and Effect Development Managers are key employees in management and operation of publichousing and their work affects the residents, community groups, and support agencieson a continuing basis. Successful accomplishment of duties by the employee enhancesgreatly the Authority's ability to meet its overall mission of providing housing that isdecent, safe and sanitary.

** Personal Contacts The employee has contact with Authority employees at all levels and with variouspersons including: the general public, the media, residents, resident associationofficers, officials and representatives of various social service, educational and cityagencies.

The primary purpose of contacts are to gain, clarify, or give information; plan,coordinate, and advise on work efforts; motivate, influence, or direct persons orgroups; and to justify defend, negotiate, or resolve controversial matters or issues.

**Physical Demands Work is performed in-office and on-site, and involves some physical exertion duringvisits and inspection of units and developments. Work may entail travel to meetings,conferences, and workshops in other cities. The employee is subject to call afternormal working hours in the event of illness, accident, disturbance, police-relatedactivity or death. Attendance at recreational activities or resident council meetingsafter normal working hours is sometimes nec