Job Description

An employer is looking to add a Technical Business Analyst to their team in St. Louis, MO. This person will assist our client with a system migration and will be responsible for gathering, documenting and translating requirements. They will be responsible for analyzing data in the current system to understand how it will be migrated to the new system. They will meet with internal and external teams and be responsible for gathering and documenting requirements, meeting with customers to verify requirements, and translating functional requirements into technical requirements. They will work directly with the developers to ensure that requirements are translated correctly. This person will also assist with functional testing, to ensure the new system is functioning properly.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

5+ years of experience as a technical Business Analyst

Experience migrating from one system to another, ideally a ticketing system or another system with complex workflows

Extensive experience gathering and documenting requirements

Experience digging in on requirements with customers and translating functional requirements into technical requirements

Experience performing UAT or similar testing practices ITIL certifications or strong understanding of ITIL processes

Experience working with an ITSM tool/ticketing system, ServiceNow, Cherwell, Ivanti, Remedy, etc.

Experience gathering and documenting requirements related to a ticketing system null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.