Job DescriptionQuality Lead - Non-Union PositionMassillon PlantBenefits & Compensation Overview: Medical Dental Vision Prescription 401K Additional perks: Pet Insurance, (EAP) Employee Assistance Program, etc. (HRA) Health Reimbursement Account or (HSA) Health Savings Account Annual increases Incentive bonus eligibility Work Schedule: 3-shift operation: Manufacturing of products on day and afternoon shifts; Sanitation - midnight shift Monday through Friday-Possible overtime and weekends during peak season Hours vary by shift Plant & Community Overview: Plant Overview: The Kraft Heinz Massillon factory is engaged in the manufacture of frozen food products, most particularly, frozen dinner entrees, spinach dip, and kids' meal under the brand name of Smart Ones, Smart Made, Devour, Kraft, TGI Fridays and Crave. All items produced are frozen and under strict supervision of FDA, ODA, two (2) on-site federal USDA inspectors, and company quality inspectors. The Massillon, Ohio factory currently employs approximately 370 salaried, non-union hourly and union hourly employees. The Union hourly workers are represented by Local 880 of the United Food & Commercial Workers Union. The factory currently operates production lines on day and afternoon shifts. The midnight shift is dedicated to sanitation, maintenance and warehouse; disassembling, cleaning, completely sanitizing all production lines and equipment, and reassembling them in preparation for the next day's production operation. All products are micro-tested in the on-site Quality Assurance Laboratory. The products manufactured at the Massillon factory are distributed throughout the United States and Canada through retail and warehouse club outlets. Community Overview: Welcome to our http://www.massillonohio.com/ community! Specific duties include: The Quality Lead will coordinate and assist in Quality and Sanitation activities within the facility, acting as a change agent, supporting, and promoting quality processes and implementation of new or improved quality programs within the plant. The position will serve as the primary point of contact for quality support to the production floor as well as other support functions. Job Responsibilities and Accountabilities: Support and promote quality processes and implementation of new or improved quality programs Interface with plant manufacturing personnel as needed including coordinating and assisting in Quality and Sanitation initiatives within the facility Conduct floor audits and provide feedback to employees and supervisors Back up all areas of the quality team as needed including but not limited to Microbiology, administrator, floor auditors, receiving quality Support Golden rule/internal audit program. Standard bearer as needed Support KHMS Implementation and Maintenance-chapter owner as needed Help maintain Internal Audit program including coordination of quality programs and preparations of reports of inspection as well as participation in external 3rd party audits as required Manages execution of site Food Safety Quality Program (QRMP) and HACCP programs. Support document control measures, backing up document control owner. HACCP Program Management Attend and maintain records and follow-up for Management Review Conduct and follow through on all Corrective Action and Preventative Actions Provide support in consumer complaint investigation and tracking Utilization of SAP including BI Reporting and input of COA results Verify there are no testing equipment issues on the lines Participate in daily finished product grading Support Mock Recalls as needed Support and help develop plant FSQ initiatives Present plant FSQ initiatives ion large group/plant meeting settings Support new hire FSQ initiatives It is the responsibility of all employees to adhere to all sit