Center 2 (19050), United States of America, McLean, Virginia

Senior Risk Associate, Bank Tech Identity & Access Management (IAM)

The Retail Bank Risk Office is looking for a Senior Risk Associate to join the Bank Tech Identity & Access Management (IAM) Risk Team. This specific role will be part of the team focused on supporting Bank Tech IAM Monitoring & Operations. Our broader team is focused on providing advisory, consulting and governance services to Bank Tech partners in order to maintain a well-managed IAM environment. There’s also a strong focus on ensuring we build a strong risk posture to minimize our overall risk footprint.

As a Senior Risk Associate in this space, a common day could include reviewing access request intakes, approving and provisioning access requests through various applications/systems, completing onboarding and offboarding requests, and collaborating on high-visibility initiatives across the Bank Tech portfolio. This role will also include advising and making recommendations to Business and Technology Partners, overseeing Application and User Lifecycle Controls, Managing Certification Campaigns and more.

What would make you successful?

• You enjoy working in a role that is fast-paced and tactical in nature.

• You have a passion for Identity & Access Management, Compliance and Risk Management.

• You have excellent customer service/relationship management skills.

• You enjoy working as both an individual and team contributor.

• You have excellent time management skills, and are used to meeting/exceeding rigorous goals, objectives & deadlines.

• You have effective communication skills (written & verbal), and can influence multiple levels up.

• You are a team player, willing to shift priorities on a whim to support the overall mission.

• You are able to dive into data and use it to help formulate direction and decisions.

• You are not afraid to bring new ideas to the table and challenge the status quo.

• You are digitally curious, with a drive to learn more about technology.

Job Responsibilities

• Identify existing and emerging risks across the Bank Tech IAM Portfolio to drive a comprehensive IAM Risk Agenda.

• Maintain a well-managed Bank Tech IAM Program by meeting/exceeding SLA for "keep the lights on" tasks (ie: Access Provisioning, Monitoring & Responding to Inquiries through All Access, Jira & Shared Mailboxes, Decisioning Requests for System Access, Managing Application Roles & Job Roles/Profiles, etc.).

• Collaborate and partner with the Business, Technology and Cyber to drive a comprehensive IAM Risk agenda.

• Provide input into and support risk engagements, demonstrating a well-managed program (control testing, process level assessments, risk assessments, audit responses, etc.)

• Thoughtfully interpret policies, standards procedures and guidelines to assess impact Bank Tech IAM practices. Create, maintain & implement policies & procedures as needed.

• Manage the Bank Tech IAM Control Portfolio by ensuring proper coverage of risk, proactively identifying opportunities to enhance controls and guiding & advising Control Performers to enable effective testing outcomes.

• Develop reporting and metrics to monitor risk and progress against "keep the lights on" & strategic objectives.

• Develop and present details related to IAM Risk, program initiatives & status and other significant events and activities related to Bank Tech IAM Risk during community/operating forums.

• Identify opportunities to reduce risk across the Bank Tech IAM Portfolio, and develop creative solutions to automate associate access.

• Partner with Business and Technology Teams to work towards quick resolution of all major issues and escalations related to IAM processes and practices.

• Maintain a strong Risk Management focus and perspective to ensure Bank Tech and Capital One applications/processes/systems are well-managed.

• Create, analyze and present complex datasets in a meaningful and user-friendly manner.

• Communicate effectively in both a verbal and written manner. Proactively communicate progress against deliverables, escalating impediments & risks early and often prior to them becoming a larger issue.

• Foster a culture of openness, collaboration and continuous improvement.

Basic Qualifications

• At least 1 year of experience in Identity & Access Management (IAM)

• At least 1 year of experience in Risk Management

Preferred Qualifications

• Bachelor's Degree

• 1+ years of Relationship Management experience

• 1+ years of Process/Project Management experience

• 1+ years of experience in an Agile environment

• 1+ years of Data Analytics experience

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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