The Vantage® Mission:

Vantage® exists to generate profits and savings for its owners that increase Vantage® shareholders value and exceed quality standards.

The Vantage® Vision:

Vantage® will be known nationally as the partnership model organization for hospitals and other healthcare facilities and providers.  Vantage® will offer a variety of services that convert healthcare cost centers into profit producing opportunities. 

JOB SUMMARY:

Receives incoming referrals from referral sources such as physician offices, hospitals, home health agency clinics and self-referrals.

TRUTH: Employee performs their job in an honest manner, arriving on time, being available for the duties of their job and making sure their job is done accurately and completely.

MUTUAL RESPECT:  Employee performs their job respecting the working environment of other employees, the privacy and need of customers, the need for the job to be done according to their supervisor's direction and with behavior that is courteous to others

FLEXIBILITY:  Employee shows a willingness to adapt to the demands of their job that may not follow the routine process, a willingness to change how the employee approaches their job duties or if a situation calls for a different process the need for a new process is recognized and brought to the attention of their supervisor.

CREATIVITY:  Employee offers constructive suggestions and ideas to improve the processes of their job that could result in better quality or lower costs.

CUSTOMER SERVICE:  Whether it is a patient, customer, an investor or another Vantage employee that relies on the service and support provided, an employee should listen, take the responsibility to respond and then follow up to make sure the service needed is taken care of.

ESSENTIAL FUNCTIONS:

1. Receive telephone/fax requests for orders, order changes, price quotations and product information from customers and referral sources.
2. Verifies insurance benefits with payor(s) and communicates information back to referral/patient.
3. Obtain authorization for DME equipment per insurance guidelines.
4. Utilize your DME checklist to ensure correct documentation is gathered and equipment is billed for properly.
5. Utilize your processes to ensure proper ways of facilitating day to day duties.
6. Achieve and maintain rapport with customers and referral sources, working to give them the best possible service.
7. Work cooperatively with the medical records and reimbursement department to ensure that information required for the charts and reimbursement is complete and accurate.
8. Communicates with branch managers regarding expected date/time that delivery is needed.
9. On Call Duties

10. Other duties as assigned

     

MINIMUM NECESSARY REQUIREMENTS PER HIPAA:

1. Initial Vantage Intake Information.

2. Delivery Schedules.

    

SOFTWARE ACCESS:

1. Brightree
2. EMR

3. Insurance Websites/Portals

    

JOB QUALIFICATIONS:

1. High school graduate.
2. Experience with Medical Billing and insurance verifications
3. Prefer minimum of one year experience in billing/intake for DME
4. Knowledge of medical terminology and familiarity with medical procedures and services.
5. Excellent communication and correspondence skills.
6. Must be able to perform fast paced and proficient in multi-tasking
7. Computer knowledge and solid computer skills.
8. Ability to prioritize patient needs and to function in environment with fluctuation in workload.
9. Attention to detail and job completion.

Qualified candidates may apply by clicking "Apply Now."  Next, select your resume.  You may complete a cover letter on the following screen.  Click "Continue."  Resumes will be viewed online.  You do not need to report to the CareerLink .