Product Analyst

Requirements

• Bachelor's degree in business, economics, computer science, or a related field required. A master's degree is a plus.
• Five plus years proven experience in data analysis, preferably in a product or business analytics role.
• Experience in data analysis tools such as SQL, Excel, and Python/R. Experience with data visualization tools (e.g., Tableau) is a plus.
• Analytical and problem-solving skills, translate data into actionable insights.
• Familiarity with statistical analysis techniques and A/B testing methodologies.
• Communication skills, to present complex information to both technical and non-technical stakeholders.
• Attention to detail, multitasking skills
• Business acumen and understanding of product development life cycle.

Responsibilities

• Conduct in-depth analysis of product performance metrics, user behavior data, and market trends to identify areas of improvement and growth opportunities.
• Collaborate with cross-functional teams, including product managers, engineers, and designers, to define key performance indicators (KPIs) and track product goals.
• Design and implement A/B tests to evaluate new features, pricing strategies, and user interface changes, and provide recommendations based on the results.
• Utilize statistical techniques and data visualization tools to present complex information in a clear and concise manner to stakeholders.
• Monitor and report on product adoption, user engagement, and customer satisfaction metrics, identifying patterns and trends that can inform product strategy.
• Conduct competitive analysis to stay informed about industry trends and identify opportunities for differentiation.
• Collaborate with customer support and sales teams to gather user feedback and prioritize product enhancements and bug fixes.
• Stay up to date with industry best practices, emerging technologies, and user experience trends to contribute innovative ideas for product improvements.

Work Environment

The office environment is generally quiet and, in a temperature, controlled setting with random adjustments in noise or temperature due conversations, unscheduled maintenance repairs to the building or its interior offices or unpredictable situations due to weather or other acts beyond company control. An employee must be willing to work their regularly assigned work schedule for their duties and/or job responsibilities and in times of need, be able to work an extended schedule depending on company/department needs, project requirements or customer demands.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.