Job Title: Account Coordinator/Team Lead

JOB ID: 24-00334

City: Melville

State: NY

2-3 years Customer Service/Administrative Support experience

Prior Wholesale and/or Eyewear experience

SAP and/or EDI experience a plus

Experience in fast-paced customer service/distribution environments

Ability to mentor and train new team members effectively under a supervisor's guidance

Detail-oriented and efficient, ensuring accuracy and optimized order entry

Experience acquiring, building, and managing new client accounts with strong communication and relationship-building abilities

Excellent data analytical skills and creation of SOPs to improve operational efficiency

Ability to insightfully support field sales reps and resolve client/sales team issues with a collaborative and problem-solving approach

Proactive problem-solving skills, effectively handling urgent client/sales team issues, exceeding expectations, and building positive relationships

Skilled in collaboratively contributing to supervisor's special projects with initiative and organizational skills

Strong Excel skills, with the ability to manipulate data and generate reports. SAP experience is a valuable bonus