At Crossroads Hospice & Palliative Care, our office teams play a crucial role that extends beyond administrative tasks and paperwork. Every team member is an essential part of the compassionate care we provide to our patients and their families. While our caregivers deliver vital medical support, we ensure that all aspects of our patients' needs are addressed. Our relationships, founded on trust, are the cornerstone of communication within our interdisciplinary teams.

Consider joining us on this journey where your dedication to exceptional work can truly make a difference in the lives of those we serve. Together, we can create lasting impacts that transcend medical treatment.

Medical Billing Coordinator Qualifications: 

• High school diploma required, with 0-1 year of experience in a medical office setting.

• Understanding of business and accounting processes, including billing, payment management, and claims processing.

• Knowledge of medical terminology likely to be encountered in medical claims

• Customer service skills for interacting with patients regarding medical claims and payments, including communicating with patients and family members of diverse ages and backgrounds

• Problem-solving skills to research and resolve discrepancies, denials, appeals, collections

Medical Billing Coordinator Responsibilities: 

• Obtain referrals and pre-authorizations for procedures; verify patient eligibility and benefits.

• Prepare, review, and submit claims (both electronic and paper); follow up on unpaid or denied claims, including appeals and addressing discrepancies.

• Review patient bills for accuracy, handle inquiries, identify secondary/tertiary insurance, set up payment plans, and manage collections.

• Maintain billing software by updating rates and relevant account information.

Medical Billing Coordinator Schedule: Monday to Friday, 8:30 AM - 5:00 PM

Powered by JazzHR