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First Horizon Bank Operations Administrative Specialist Senior in Memphis, Tennessee

Description

Location: On site, Memphis, TN

Summary

Under limited supervision, this position performs a variety of routine and complex clerical duties ensuring the timely and accurate processing of paper and/or electronic data under strict departmental processing standards and guidelines. Supports Specialty Banking initiatives by providing administrative support for conferences and/or meeting events.

Key Responsibilities Include

  • Gathers, compiles, sorts, verifies, and enters the required information into the system to ensure timely and accurate data processing.

  • Prepares a variety of standard and complex reports for the department; ensures monthly reconcilement reporting and scheduling in advance for Specialty Banking meetings.

  • Assists internal and external customers with simple routine questions; refers to Team Leaders for complex issues and/or to the appropriate deal team.

  • Maintains all documentation according to departmental and company retention guidelines.

  • Ensures all tasks and duties are in accordance with departmental and company policies and procedures.

  • Assists with Specialty Banking support for scheduling, presentations, delivery of content and assistance during presentations, as necessary.

  • Completes, passes, and maintains an up-to-date status for all positional and company required compliance and regulatory courses by assigned due date(s).

  • Performs all other duties as assigned

Qualifications Include

  • High school diploma or GED

  • At least 8 years of experience or equivalent combination of education and experience

  • Advanced Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint)

  • Ability to communicate effectively and professionally.

Preferred Attributes

  • Business sense - has a strong business sense and can decipher priorities and make sound judgment calls when needed.

  • Commitment to excellence - perform duties at the highest level possible on a consistent basis.

  • Excellent communicator - able to interact with people of all levels in a confident, professional manner.

  • Demonstrate ability and temperament to work with sensitive information.

  • Team player - have team-oriented experience and approach.

  • Ability to think outside of the box with a sense of urgency.

About Us

First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

Follow Us

Facebook (https://www.facebook.com/FirstHorizonBank)

X formerly Twitter

LinkedIn (http://www.linkedin.com/company/first-horizon-bank)

Instagram

YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209_-Q)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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