Job Title: Inside Sales Representative (Endoscopy) Hybrid Mentor, OH Req ID: 44853 Job Category: Sales Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. How You Will Make A Difference The Inside Sales Representative, sells STERIS Endoscopy products and drives business in Healthcare facilities within the United States. They focus on customers who do not have a face to face relationship with an outside Territory Manager. They support and work together with the outside Territory Manager to generate new business and retain existing business. This position is part of the sales revenue channel for US Endoscopy. The primary responsibility is selling US Endoscopy Products, providing solutions and building relationships with Customers within a defined territory or region via phone or email. This is a hybrid based role with some customer facing interaction. To support and service our customers in this assigned territory candidates must be based out of the following state/city: Cleveland, OH and surrounding areas. Achieves revenue and gross margin objectives. Establishes routine call patterns for contacting existing and prospective Customers by telephone and other means to create relationships and generate sales. Effectively manage sales calls and objections. Execute on pre and post sales activities to support and accelerate the sales process, including: Generating price quotes and approvals Entering sample orders Scheduling product in-services for outside sales team Providing customers with product information Filling out value analysis committee (VAC) information Following orders through Purchasing Department Responsible for product trials and sampling, however, may need to work in conjunction with field product Specialist to schedule product trials/in-servicing. Prepares quotations for Customers that are consistent with all established pricing guidelines. Assures Pricing/Margin offerings to customers are consistently within the guidelines established, while assuring our pricing integrity within our GPO and IDN groups Drives compliance with IDN/GPO contracts by contacting smaller centers within the system to set up product trials and share contract pricing. We Take Care Of You Base salary plus, uncapped commission Cell Phone Stipend Excellent healthcare/dental/vision benefits 401(K) with company match A robust sales training program Excellent Opportunities for advancement What You Will Do Participates in conference calls with the National Accounts department to assist in establishing contracts. Responsible for working with the Territory Managerto renew expiring blanket/standing orders with the expectation to add additional products to the orders at the time of renewal. Probes to fully uncover and understand customer needs, objectives and goals and effectively matches our products and services to assist in solving customer issues. Coordinate with outside sales team to approach business in the most efficient way. Analyze business to find best sales opportunities aligned with sales and marketing objectives, and plan strategy and activities accordingly. Develop creative solutions to close business. Monitor sales performance and adjust strategy accordingly. Follow up on leads generated by marketing programs and emarketing campaigns. Follow up on product inquiries that come through the US Endoscopy website. Promote utilization of products. Documents all activities in Sugar (Customer Relationship Management) database. Accesses, updates, and maintains customer com