Our company remains guided by its experience and ability to create long-term value in strategically focused markets. We continue to attract the best talent in the industry and remain focused on growing our organization with talented professionals along with our assets. Westminster is stronger than ever, and we stand poised for continued growth with our valued partners. Our mission is to go above and beyond to build thriving communities and exceptional experiences for our residents, guests, tenants, and teams. Our values represent what we strive to achieve every day. Every decision we have to make is guided by the "4 Be's". Be best in class. Be Solution-Oriented. Be Accountable. Be caring.

How does Westminster support its team members? Each eligible team member has the opportunity to:

• $2k relocation bonus

• Live on-site and take advantage of our employee apartment discount

• Medical, Dental, Vision plans with no wait period-eligibility starts 1st of the month following employment

• Receive $1,000 in contributions to the HSA medical plan for each employee who enrolls

• Obtain assistance for student loans as well as tuition reimbursement

• 401k Match-50% of the first 6%

• Short-Term and Long-Term Disability

• Paid Life Insurance

• Paid Time Off and more!

Job Description:

Oversee the management and operations of a high-end mixed use residential and commercial building, delivering the highest standards of property excellence. The Property Manager will play a pivotal role in enhancing the overall resident and commercial tenant experience.

Responsibilities:

• Develop and implement strategic plans for the effective management aligning with the brand's standards of excellence.

• Collaborate with executive leadership to enhance the overall experience.

• Foster strong relationships with commercial tenants and business partners.

• Anticipate and meet the unique needs and expectations of luxury property residents.

• Develop and manage budgets for luxury properties, ensuring financial performance aligns with luxury market standards.

• Implement effective cost-control measures while maintaining a premium level of service.

• Lead and inspire a team of dedicated property management professionals to deliver exceptional service.

• Foster a culture of excellence, attention to detail, and commitment to client satisfaction.

• Uphold the brand image and reputation through the consistent delivery of luxury property management services.

• Act as a brand ambassador in all interactions with clients and stakeholders.

• Stay abreast of luxury real estate market trends and provide insights to inform strategic decision-making.

• Identify opportunities for property enhancements and upgrades to maintain a competitive edge.

• Develop, write and implement a sales and marketing plan that effectively maximizes rental income and results in high occupancy and competitive pricing through the leasing staff and personal efforts.

• Implement or direct implementation of all policies and procedures as outlined in the company policies and procedures manual. Ensure compliance by employees supervised as necessary.

• Ensure that all physical aspects of the property are at all times fully functional and in an attractive condition, and that all vacant units are kept ready for occupancy. Inspect grounds, building and apartment units on a regular basis. These functions must be consistent with the goals and objectives of the property owner.

• Identify and implement creative programs to increase the property's value and improve services to residents.

• Understand, analyze and evaluate monthly financial statements and write the property owner's report in a clear, concise form.

• Adhere to the company's safety programs, policies and procedures. Promote safe work practices among on-site staff consistent with policies in the Westminster Management Safety Manual.

• Ensure all required weekly, monthly and quarterly reports are completed accurately and in a timely manner.

• Train and motivate staff to lease apartments by showing the models and/or available units and aggressively sell the products and services of the property to which they are assigned.

• Be able, as necessary, to deliver resident gifts, inspect units on a move-in day to ensure units are ready and assist with planning and hosting of resident functions.

• Manage the property lease renewal program. Maximize resident renewals. It is a goal of the Property Manager to have no month-to month residents.

• Maintain thorough product knowledge of own property and that of major competition through site visits and tours as well as telephone surveys. Prepare marketing data reports as required.

• As necessary, prepare all lease related paperwork in an accurate and timely manner. Be able to explain all lease documents to new and existing residents. Ensure all documents are completed prior to resident move-in.

• Follow established policy and procedures in the qualification, screening and acceptance of applicants for residency.

• Identify and analyze problems and potential problems. Develop and implement decisions that help the property achieve the owner's objectives and that are consistent with management company's policies and procedures.

• Plan and organize present and forecast workloads.

• Effectively disseminate all information and instructions necessary for others, including supervisors, peers and subordinates to do their work. Advise employees on a regular basis how they are performing their specific job.

• Be observant for any problem that could be a hazard or potentially dangerous situation for residents, staff, guests and the public. This includes condition of pool gates, fencing, lighting, trip hazards, etc.

Qualifications:

• Proven experience in luxury property management with a minimum of 5 years in a leadership role.

• In-depth knowledge of luxury real estate markets and trends.

• Exceptional interpersonal and communication skills with a client-centric approach.

• Strong financial acumen and experience managing luxury property budgets.

• Requires knowledge of on-site maintenance requirements including dealing with vendors and contractors.

• Yardi and/or other management software knowledge highly preferred

• Ability to walk up 3 flights of stairs, multiple times a day, 5,000 steps/day including in inclement weather.

• General knowledge of Microsoft Windows based PCs..

• High Proficiency in using Microsoft Office apps including; Outlook, Word, Excel, PowerPoint, OneNote & OneDrive/SharePoint.

• Experience with collaboration apps including Teams, Zoom & WebEx.

• Experience with Apple iOS devices.

We're an equal opportunity at will employer, an equal housing provider, and we do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Job Details

Job Family Community Manager

Pay Type Salary