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Department of Family Medicine & Community Health has an exciting opportunity for a full time Sr. Manager, Business Operations position. The incumbent evaluates, administers, and manages all business and administrative matters including budget, operations, programs and personnel administration for the assigned department. This position also provides financial analysis and strategic planning as well as manages the budgetary controls in partnership with various levels of management.

CORE JOB FUNCTIONS

• Manages, implements, coordinates, plans and evaluates the business operations for the department/division, which may include statistical, performance and managerial reporting, budget support, capital planning, and process improvement.

• Develops and ensures adherence to the department’s annual budget, in accordance with University guidelines and policies. Participates in financial analysis and planning including monitoring and reporting on monthly budget variances and opportunities to improve performance.

• Advances the strategic financial plan and makes recommendations to senior management on how to best execute the department’s plan.

• Formulates department policies and guidelines to carry out the University and department mission.

• Oversees the review, approval and reporting of all expenditures. Reviews and approves financial transactions.

• Creates and manages support systems to ensure availability of cost effective supplies, equipment, and management information.

• Monitors contractual obligations and ensures consistency with departmental budget, goals, and programmatic initiatives.

• Evaluates existing internal controls and approval processes, and makes recommendations on how to improve fiscal integrity and operational efficiency.

• Implements department human resources actions, which may include hiring, terminations, salary etc. Recruits, trains and prepares performance reports for staff.

• Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all‐inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

• Bachelor’s degree in relevant field required

• Minimum 4 years of relevant experience

  DEPARTMENT ADDENDUM

  Department Specific Functions

The Senior Manager of Business Operations will oversee the business and administrative operations of a primary care service line comprising over 13 primary care practices. This role is pivotal in ensuring the efficient and effective delivery of primary care services, optimizing operational processes, and supporting the strategic goals of the organization. The position will support the Director of Clinical Operations, Primary Care Service Line Administrator and the Chief Medical Director for Primary Care.

Provide leadership and direction for the business operations of the primary care service line, ensuring alignment with organizational goals and objectives.

Lead, mentor, and develop a team of administrative and clinical staff, fostering a collaborative and high-performance work environment.

Collaborate with senior leadership to develop and execute strategic plans for the primary care service line, including expansion and service enhancement initiatives.

Build and maintain strong relationships with internal and external stakeholders, including healthcare providers, patients, and community partners.

Develop and implement strategies to enhance the patient experience, including patient satisfaction surveys, feedback mechanisms, and service recovery processes.

Manage relationships with vendors and suppliers, ensuring the procurement of necessary supplies and services at competitive prices.

Collaborate with Director of Operations to develop and manage community outreach programs to promote the primary care services and engage with the local community.

Work closely with Primary Care medical directors to align operational goals with clinical objectives and improve overall service delivery.

#LI-GD1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here (https://www.hr.miami.edu/careers/eo-ada/index.html) for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H12