Business Transformation Lead

Middletown, CT 06457, USA Req #1566

Monday, June 24, 2024

At Liberty, we are proud to integrate our Diversity, Equity and Inclusion (DE&I) throughout all functions and areas of the Bank in order to maximize our impact and exceed goals. We believe that deepening our DE&I strategies in the workplace and communities we serve, creates a much better place to work for our teammates and a safe place where our customers are connected and supported. We take pride in promoting through initiatives and investment a socially responsible and sustainable future.

SUMMARY OF THE JOB:

The Business Transformation Lead, will facilitate, and drive end to end line of business process improvement projects that are aligned to the overarching Bank Strategy. This key role will partner with various business leaders to conduct detailed diagnostic assessments of the current state, baseline process capability, identify key drivers of performance, identify subsequent improvement opportunities, and implement new improved business processes and technologies. The successful candidate will have a track record of identifying and implementing specific improvements that have delivered meaningful and sustainable business results within the financial services industry.

ESSENTIAL FUNCTIONS:

Review, define, and implement process improvement initiatives with three primary guiding principles and objectives:

• Improve the customer experience;

• reduce the total cost per unit;

• Maintain/reduce operational risk.

  PRINCIPAL ACCOUNTABILITIES

  • Leading cross functional project teams and associated activities Gathering and analyzing existing business and process related data

  • Synthesizing meaningful information to drive actions from large data-sets

  • Leading root cause analysis and problem solving sessions

  • Designing future state business requirements, processes, systems and organizations

  • Establishing effective relationships with key stakeholders to influence change

  • Developing executive level presentations and providing regular updates to senior management

  • Review internal/external data (including industry benchmarks) for trends with root cause analysis

  SECOND ACCOUNTABILITIES

  • Stakeholder analysis and communication

  • Building a culture of collaboration and teamwork across organizational boundaries

  • Ability to partner with Sr. Leaders and align opportunities with annual financial plan or business objectives

  DIMENSIONS

  • Passionate about driving continuous improvement and customer centricity

  • Strong influencing, presentation, facilitation and written/oral communication skills

  • In depth understanding of and practical experience with the following:

• Business process management

• Project management

• Change management

• Intelligent automation technologies and capabilities

• Data Science

• Clear and effective communicator

• Sense of urgency to achieve measurable results

  MINIMUM REQUIREMENTS:

  • BS in a technical field, preferred engineering

  • 5 — 8 years of relevant industry and technical experience driving transformational change

  • Experience coding with SAS, SQL, and/or Minitab desired (optional)

  • Strong data gathering, analytical, visualization and quantitative skills

  PHYSICAL DEMANDS

  PHYSICAL REQUIREMENTS:

• General Office Equipment

• Keyboard Dexterity

• Prolonged Sitting

  COMPLIANCE

  Acts affirmatively in all activities under his/her control in conformance with the Bank’s Affirmative Action, Equal Employment Opportunity, and Fair Lending Programs to achieve the Bank’s goals and objectives. The bank shall provide equal employment opportunity to all qualified persons, and continue to recruit, hire, train and evaluate persons in all jobs without regard to race, color, religion, sex, national origin or veteran status.

  Liberty Bank is an Equal Opportunity employer. It is the policy of Liberty Bank to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Other details

• Job Family CFO Group

• Job Function Manager

• Pay Type Salary

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• Middletown, CT 06457, USA