Job description

We are looking for a dependable, certified Pharmacy Technician with outstanding customer service skills to work for an independent pharmacy in Midland, Texas.

Job Responsibilities/Tasks

Customer Experience

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
• Models and delivers a distinctive and delightful customer experience.
• Develops strong relationships with most valuable customers.

Operations

• Under the supervision of the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Topline Pharmacy Code of Conduct.
• Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
• Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
• Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
• Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals.
• Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
• Assists with exterior and interior maintenance of the pharmacy by ensuring that the Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
• Maintains respectful relationships with coworkers.
• Delivers medications to patients/customers.
• Completes special assignments and other tasks as assigned.

EDUCATION / EXPERIENCE:

Basic Qualifications

• High school diploma, or equivalent
• Active Pharmacy Technician license with the State of Texas is required.
• Must be fluent in reading, writing, and speaking English
• Requires willingness to work flexible schedule, including weekend hours.

Preferred Qualifications

• A Minimum of two (2) years experience working in a retail pharmacy preferred.
• Certified with National Pharmacy Technician Certification (PTCB) is preferred.
• Good math and computer skills preferred.
• Non-Sterile compounding experience is preferred, but not required.
• Bilingual - English and Spanish is preferred.
• Complete required Pharmacy Continuing Education.

Pharmacy Hours:

Monday - Friday: 8.30am - 6pm

Saturday: 10am -2pm ' This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Outcome-oriented -- results-focused with strong performance culture
• People-oriented -- supportive and fairness-focused