Technical Service Lead Job Locations US-WA-Bothell ID 2024-16372

of Openings

1 Job Function Service & Support Overview As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, to accelerate time-to-market, and to support industries in successfully enhancing quality of life. We have been driving innovation in analytical instrumentation for over 60 years now. Today, more than 8,500 employees distributed across 90 locations around the world continue to delight our customers with innovative solutions. Bruker Nano, one of Bruker's four operating segments, provides customers in academic and governmental institutions, life science, materials, and applied industries with the tools to determine the characteristics of matter and visualize the structure of molecules. Divisions within BNANO include Bruker AXS, Bruker Nano Analytics, Bruker Nano Surfaces and Metrology, Fluorescence Microscopy, and Canopy. This role is responsible for RMA inspection, refurbishment, and verification for NanoString Instruments, parts, and sub-assemblies. This position will be expected to perform instrument Quality Control, troubleshooting, and repairing complex mechanical, optical, and fluidic instrumentation for multiple instruments. This position reports to the Manager, Technical Service. Perform Incoming Inspection and Qualification testing on NanoString Instruments following revision-controlled Standard Operating Procedures Record nonconformances and perform investigations into failures Troubleshoot, Repair, and requalify instruments in accordance with training and service manuals Supporting Verification and Validation of changes of procedures and forms including IQC, Installation, Preventative Responsibilities Perform incoming inspection of returned parts and instruments Perform decontamination, evaluation, troubleshooting, repair, and qualifications of parts and instruments Perform high-value refurbishment and qualifications of high-value sub-assemblies working with supply chain and vendors Perform Service Support tool assembly and qualification Identify opportunities to reduce cycle time and field failures Develop and implement fixates, jigs, and test fixtures as appropriate Qualifications At Bruker, base salary is part of our total compensation. The estimated base salary range for this full-time position is between $66,000.00/yr. and $105,000.00/yr. and provides an opportunity to progress as you grow and develop within a role.The base salary for the role will depend on a several job-related factors, including, but not limited to education, training, experience, the geographic location of the successful candidate, skills, competencies, job-related knowledge and travel requirements for this position. Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time and holidays, and more. Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.<