JOB REQUIREMENTS: Branch Coordinator Date: Aug 6, 2024 Location: Milwaukee, WI, US, 53221 Company: WillScot Req ID: 51891 At WillScot (NASDAQ WSC), our 4000+ people are at the heart of everything we do. In addition to providing industry-leading pay and benefits, we provide opportunities for development and upward mobility, while investing in the communities we serve. We are the undisputed leader in providing innovative exible workspace and portable storage solutions, serving an incredible range of customers across all industries from 240+ locations across the United States, Canada, and Mexico. Our values are our foundation. We constantly strive to diversify our teams to ensure we have the best and brightest talent.We\'re deeply committed to creating an inclusive and equitable workplace where each person can contribute while being their authentic self. For more about WillScot and who we are, click here. Build your future with us! ABOUT THE JOB: The Branch Coordinator (BC) is responsible for managing office duties & procedures to create and maintain an efficient branch work environment: organizational effectiveness, communication, and safety. WHAT YOU\'LL BE DOING: Environment, Health & Safety Comply with Environmental Health & Safety Policies Customer Service Greet and assist visitors. Direct vendors and suppliers for deliveries or retrievals. Manage inbound calls and branch notifications to communication procedures, guidelines, and policies. Collaborate effectively with the Collections team to proactively resolve customer concerns or disputes to satisfactory resolution. Oversee the end-to-end Customer Service process, ensuring exceptional service delivery. Facilitate efficient Delivery and Return processes to ensure seamless operations. Utilize Net Promoter Score (NPS) feedback to identify and drive process improvement. Build sustainable relationships and trust with vendors and customers (internal & external) through open, proactive communication. Office Operations Manage Location Accounts Payable process to include: Investigate invoices that do not match POs and reconcile discrepancies. Manage local service contracts, blanket POs, etc. Prepare required PO reporting and documentation consistent with policy. Issue and receive POs within standard response times. Manage Location Month-End Close processes to include: Reconciliation of delivery and... For full info follow application link. WillScot Mobile Mini is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. WillScot Mobile Mini takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A5DF8E98448546AC