JOB REQUIREMENTS: Description Whether you\'re an artist at heart or simply thrive in a dynamic environment, Saint Kate is the space that unites us all under one roof. Here at Saint Kate, we celebrate uniqueness and seek candidates from diverse walks of life who are passionate about engaging with the world around them. We\'re not just offering a job; we\'re offering a chance to dive into the exciting world of creativity, culture, and connection. If you\'re eager for career growth and new experiences, we have an opening for a Front Desk Agent who will be responsible for greeting and inviting guests to immerse themselves in the spirit of creativity at Saint Kate, while providing them with prompt, courteous service and unforgettable experiences. Recognized as one of Milwaukee\'s most esteemed hotels with an elite award repertoire, Saint Kate - The Arts Hotel offers a modern, luxury experience with artistic flair. With a prime location in Milwaukee\'s Theater District, Saint Kate serves as a creative hub for the city, where every aspect of the hotel is inspired by music, painting, sculpture, and design. As a part of Marcus Hotels & Resorts, we engage a diverse audience of theater enthusiasts, food connoisseurs, and entertainment seekers. What you will be doing: Greet and welcome guests as they arrive at the hotel. Check guests in and out of rooms. Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests\' needs. Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts. Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management. Promptly answer the phone in a professional and clear manner. Maintain cash handling accuracy including responsibility for House Bank. Other duties as assigned. What we are looking for: Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure. Excellent customer service skills and communication are required. Previous hotel, receptionist, customer service, front desk or administrative experience preferred. Ability to stand and move throughout the front office and continuously perform essential job functions. Ability to read, listen, and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergencies. High school diploma or equivalent required. What\'s in it for you? A free, well-balanced meal every shift Room discounts at Marcus Hotels & Resorts properties Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing,... For full info follow application link. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/F4FF31CCBDA74D3E