JOB REQUIREMENTS: Duties and Responsibilties of Job: At HSA Bank, we\'re working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors. Are you ready to join us? Position Summary: As a Manager on the Implementation team, you\'ll be providing world-class customer service to our Business Partners, Employers, Agents, Brokers, Insurance Carriers, TPAs, employer relationships and channel partners. Using a consultative approach, you will onboard our employers, develop an optimal plan design to meet their business need, create and maintain a formal implementation plan, and deliver on quality execution and employer satisfaction. This is an individual contributor role that must serve as a mentor and help to onboard new colleagues. ***Remote, Manager, Implementation Job Responsibilities: * Manage high profile partner clients through successful implementation including various complex integration components such as file sharing, file mapping and other components that will leverage the Professional Services Team. * Demonstrate and present how our CDH products will function within the chosen plan design/configuration. Has a strong command of all product offerings, including complex integration components. * Anticipate, address, and develop solutions for concerns or challenges that an employer may face, leverage internal SMEs where needed to drive and deliver on quality execution. Manages implementation by developing and maintaining a detailed project plan for each assigned employer, with sign off by the partner at onset, throughout various components and upon completion. * Conduct new hire onboarding, training, mentoring * Act as a SME for an assigned pillar partner responsible for driving process improvement within the pillar both internally and externally. * Complete file testing for specific file types and own communication for all file testing throughout the course of the implementation. * Engage in process improvement work throughout the year while also leading lessons learned projects within the implementations team Qualifications, Experience & Education: * 4+ years\' experience in healthcare operations and/or implementation * High School Diploma required; Bachelor\'s degree preferred. * Excellent interpersonal, negotiation, and relationship-building skills. * Exceptional verbal and written communication skills. * Experience in project management. * Strong problem-solving skills. * Self-starter with a strong sense of ownership * \"No task is too small\" attitude, with a passion for service excellence and an eagerness to learn. Travel to Milwaukee and Sheboygan offices and/or to client site may be required on a limited basis and requires a valid driver\'s license with a safe driving record. The estimated salary range for this position is \$70,000USD to \$76,00USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-BY1 #LI-REMOTE All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjE4NjQ5Ljg3NzBAd2Vic3RlcmNvbXAuYXBsaXRyYWsuY29t