JOB REQUIREMENTS: Auto req ID: 23637 Title: Representative II Recovery Job Function: Loss Mitigation Location: Remote Company: Harley-Davidson Financial Services Full or Part-Time: Full Time Harley-Davidson Financial Services (HDFS), a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships. Products available to consumers include financing on motorcycles, MotorClothes, and parts and accessories; cycle insurance; and extended service plans for Harley-Davidson motorcycles. You\'ll play a pivotal role in helping us create the company we want to be. And for our employees and H-D community it\'s done through being fair, honest, positive and creative. This isn\'t just any company. And yours isn\'t just any career. It\'s part of your story. Ride with us and make it legendary. We maximize employee flexibility and well-being through a virtual mindset that supports our highly distributed, global workforce. We take an outcome-focused, people-centered approach to winning, including welcoming the best talent - wherever they may be. This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work.Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that\'s sufficient for completing their job remotely. Job Summary Under general supervision the Recovery Representative II is responsible for skip-tracing, repossession of charged-off collateral, and collection of remaining balances via payoff, settlement or payment plan on charged off loans. The Recovery Representative II will handle complex customer and vendor issues including working specialty Active Duty accounts. The Recovery Representative II will assist with training and identifying areas for improvement. Job Responsibilities Assigns charged off accounts to external vendors for skip, collection, and/or repossession purposes to locate customers for collection and or repossession of collateral and assist with Post Recovery and Unsecured Account calls to find resolution Determines and effectively collects money through payoff, negotiate settlement or payment arrangements within current thresholds, while maintaining Harley-Davidson Financial Services (HDFS) and customers best interest. Build a solid understanding of various operations within the team, including procedures, protocol with business partners, queue and account workflow/steps/processes, correspondence, along with updating credit bureau... For full info follow application link. Harley-Davidson is committed to recruiting and hiring qualified individuals in all job titles without regard to race, color, sex, age, national origin, religion, disability, genetic information, sexual orientation, gender identity, veteran status, or other classes protected by applicable law. Equal Opportunity Employer. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/27AE1167A81F45AD