JOB REQUIREMENTS: At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. The Sr. Director, Field Technology Customer Success drives key company strategies and leads cross-functional initiatives to enhance enterprise business capabilities. This role ensures the alignment of technology with business outcomes, providing seamless integration and operational excellence across client, field, and home office environments. Additionally, the Sr. Director leads the Assistant Director team, which supports field offices across regions, ensuring strategic objectives are met and effective execution is achieved. Duties and Responsibilities: Develop and execute key elements of company strategy via cross-functional initiatives Set, direct, and oversee strategy for building enterprise business capabilities impacting clients, field, and home office Define a future vision,obtaincorporate commitment, andensurerealization of business outcomes for large, cross functional initiatives Lead the Field Network Embedded team, setting strategy, guidance, and goal achievement Actas a key stakeholder in enterprise-level cross-functional projects Effectively manage staff through selection, training, and development to achieve each area\'s goals Partner with Network Office leadership tostrengthenrelationship with the digital organization Collaborate with digital product, engineering, and support leadership to drive the product roadmap Acts as lead escalation point and decision maker for technology issues Collaborate with distribution performance management and other business leaders to enhance network office performance via digital tools Align with Product Marketing around promotion of digital platform onboarding and overall Digital Platform Develop and executethe digital business roadmap for network offices; onboarding new and expanding offices Drive business outcomes and transformation through higher product adoption, customer satisfaction, and overall health scores Qualifications: Bachelor\'s degree in information technology, Information Systems, Business Administration /Management or related field with applicable experience A minimum of 10-15 years of relevant, progressively responsible business experience to include previous leadership experience and proven success directing and providing strategic leadership for multiple operations, diverse projects, and/or assignments Comprehensive understanding of enterprise operations, company strategy and field / client relations Strong communications skills with ability to build rapport, influence and gain buy-in at all levels of the organization (Home Office & Field) Previous experience leading large team with proven leadership in developing talent Facilitation and team building skills; ability to play an active, operational and communicative role Interpersonal savvy and comfort... For full info follow application link. EEO/AA Employer/Vets/Disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/37F3A2C6AE59457E Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.