Description

We are looking to bring on board a Credit/Collections Supervisor to join our legal team in Minneapolis, Minnesota. This role involves supervising a team in a high-volume, consumer-oriented professional environment, monitoring performance, controlling inventory flow, and providing mentorship and motivation to staff assigned to our legal collections inventory.

Responsibilities:

• Overseeing a team involved in consumer-facing collections processes

• Monitoring performance of the collections team, providing guidance, and ensuring adherence to Fair Debt Collection Practices

• Managing the flow of inventory and ensuring efficient processes are in place

• Utilizing accounting software systems and ERP Solutions, such as Great Plains (GPAC), IBM AS/400, for efficient team operations

• Handling accounts receivable (AR) and billing functions to ensure smooth financial operations

• Ensuring proper credit limit adherence of customers and managing third-party collections

• Resolving customer credit inquiries and maintaining accurate customer credit records

• Taking appropriate action to collect delinquent payments and manage debt collection processes

• Regularly reviewing and updating collection processes to ensure efficiency and compliance

• Collaborating with other departments to address and resolve billing and credit issues.

Requirements • Proficiency in Accounting Software Systems

• Familiarity with ERP - Enterprise Resource Planning

• Experience with ERP Solutions

• Knowledge of Great Plains (GPAC)

• Expertise in IBM AS/400

• Understanding of Accounts Receivable (AR)

• Experience with Billing Functions

• Familiarity with Collection Processes

• Knowledge of Credit and Credit Limit

• Experience in Collections - Consumer

• Familiarity with Third Party Collections

• Understanding of Fair Debt Collection Practices

• Experience in Debt Collection

• Knowledge of Credit - Collections

• Prior experience in a managerial role in the legal industry with a focus on credit/collections.

• Strong leadership skills with the ability to oversee and guide a team.

• Excellent communication and negotiation skills.

• Ability to analyze financial data and create strategies based on findings.

• Strong understanding of legal and ethical debt collection practices.

• Proven track record in meeting and exceeding collection targets.

• Ability to maintain confidentiality and adhere to data protection and company guidelines.

• Bachelor's degree in Finance, Business, or a related field would be advantageous.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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