Working Title: Office & Admin Specialist Intermediate

Job Class: Office and Administrative Specialist, Intermediate

Agency: Education Department

• Job ID : 78133

• Location : Minneapolis

• Telework Eligible : Yes - Telework arrangements may be possible. You will discuss your preferences and requirements of the position and complete a telework agreement. Employees do need to reside in MN or a border state and may need to report to the office on a periodic basis

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 07/03/2024

• Closing Date : 07/10/2024

• Bid Open : 07/03/2024

• Bid Close : 07/10/2024

• Hiring Agency/Seniority Unit : Education Department / MDE-Exc Res Acd-AFSCME

• Division/Unit : Education-St Paul / Sp Ed Rsch Pract&Implemntation

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : No

• Salary Range: $20.45 - $27.12 / hourly; $42,699 - $56,626 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 206 - Clerical/AFSCME

• Work Area : Special Education Division

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

CURRENT permanent non-probationary classified employees represented by AFSCME, Council 5 who are interested in bidding for the position should consult, Article 12, Vacancies, Filling of Positions, Section 6, Eligibility for Bidding, of their negotiated agreement.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

As the Office & Administrative Specialist, Intermediate in the Special Education division, you will be responsible for providing intermediate level office and administrative support functions in support of the Research, Practice and Implementation Unit team, Special Education Division. Duties will include:

• Implement processing procedures and support Unit and Division;

• Provide excellent internal and external administrative assistance and customer service to the clientele of the unit and Division;

Minimum Qualifications

Customer service skills sufficient to:

• Convey complicated information in an understandable manner as an expert resource for outside agencies and individuals;

• Provide guidance to other employees on handling difficult or complex problems and resolving escalated complaints or disputes; and

• Provide effective general and specialized office support on the phone, in person and online (this requires common courtesy, tact, interest in problem solving, empathy, and the ability to organize ideas logically)

Demonstrated skills and abilities using computer software programs and word processing performance with Microsoft Office Suite (including Word, Excel, Access, PowerPoint), Microsoft Publisher, Adobe Acrobat Professional, Content Management and System Web Interface, Microsoft Office or other email systems sufficient to provide the needed administrative support, and to design efficient work processes and systems.

Data entry performance and data management skills sufficient to respond to requests for information and data, interpreting data, detecting data inconsistencies and resolving associated problems.

Typing/keyboarding skills sufficient to create, edit, and revise communications, documents, reports, training materials, etc.

Preferred Qualifications

Experience notetaking and summarizing action items from meetings

Ability to support in-person, hybrid and distance meetings

Experience creating accessible documents

Additional Requirements

A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components:

• SEMA4 Records Check (applies to current and former state employees only)

• Employment Reference Check

• Conflict of Interest Review

The Minnesota Department of Education will not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.