Please apply online using a laptop or desktop computer.POSITION SUMMARY:The Product Manager coordinates the direction and development priorities for member-donor CRM (Salesforce Sales Cloud) and member-donor portal (Salesforce Experience Cloud) for the Member, Donor, and Product Operations (MDPO) team.The Product Manager holds ultimate accountability for articulating the vision of the products, representing the voice of the MDPO teams, and delivering experiences that add value to the business.The Product Manager bridges the gap between business and technology by collaborating with the IT team, MDPO leadership, and all key stakeholders to coordinate the prioritization of new and existing features and capabilities in Salesforce CRM products.The successful candidate will join a dynamic environment and work with cross-functional teams to design, build, and launch products that deliver on the organization's vision and strategy. This is a Remote position in Minneapolis. #LI-RemoteCheck out our video Saving Lives: It's the Best Job EverACCOUNTABILITIES:Product Strategy: Define and communicate the product vision, strategy, and roadmap for our member-donor CRM and portal solutions, aligning with company goals and market needs. Serve as the primary evangelist for the product line.Market Analysis: Conduct thorough market research and competitive analysis to identify trends, opportunities, and threats.Stakeholder Collaboration: Collaborate with internal and external stakeholders, including healthcare professionals, to gather insights and requirements for product development.Product Development: Lead the end-to-end product development process, from ideation and requirements gathering to design, development, and launch. Continuously re-prioritizes features and functionality as latest information is obtained during the product development cycle.Cross-Functional Leadership: Work closely with application development, design, marketing, and sales teams to ensure seamless product development and successful market introduction.User Experience: Champion the user experience, ensuring our products are intuitive, user-friendly, and meet the highest standards of quality and performance.Performance Metrics: Define and track key performance indicators (KPIs) to measure product success and inform data-driven decisions.Regulatory Compliance: Ensure that products comply with relevant healthcare regulations and standards, including HIPAA and FDA requirements.Continuous Improvement: Foster a culture of continuous improvement by soliciting feedback, conducting post-launch evaluations, and implementing enhancements.Customer Centricity: Be the voice of our customers, donors, and operations staff. Thoroughly understand their needs, including conducting user research and usability testing in conjunction with service designers.Other duties as assigned.REQUIRED QUALIFICATIONS:A passion for our mission to save lives through cell therapy.Experience with agile methodologies and product management tools.Proven track record of successfully launching and managing Salesforce Sales and/or Experience Cloud solutions.Strong analytical, problem-solving, and strategic thinking skills.Demonstrated communication and leadership abilities, with the capacity to influence and collaborate with diverse stakeholders.Comfortable working in a fast-paced, high-growth environment, subject to ambiguity.Self-driven with high customer empathy and a strong focus on execution.Demonstrated ability to lead teams of diverse stakeholders.Demonstrated ability to influence without authority.Breakdown complex problems and implement strategic solutions.Exhibit advanced interpersonal, organizational, presentation, and communication skills.Be highly detailed and results-oriented, with excellent, proactive problem-solving skills.Ability to quickly adapt to fast-paced changes to needs.Communicate with audiences both large and small in an effective manner.Ability to:Breakdown complex problems and implement strategic solutions.Exhibit advanced interpersonal, organizational, presentation, and communication skills.Be highly detailed and results-oriented, with excellent, proactive problem-solving skills.Ability to quickly adapt to fast-paced changes to needs.Communicate with audiences both large and small in an effective manner.Education and/or Experience:Bachelor's Degree in Computer Science, Information Systems, Business Administration, or related field preferred or equivalent experience.Minimum of five years of product management experienceMinimum three years experience working within an agile software delivery modelFive years experience defining and prioritizing requirements in a Salesforce Sales and/or Experience Cloud environmentExperience communicating across multiple business units to align business needs with technology.Five years experience with defining and prioritizing requirements in a Salesforce Sales Cloud and/or Salesforce Experience Cloud environment.DEI COMMITMENT:As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.BENEFITS:NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information...Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity