Job Information
Rise Baking Company Transportation Coordinator in Minneapolis, Minnesota
Job Purpose Provide assistance with all steps of delivery and transportation processes, serving as a liaison with key stakeholders.
Essential Functions
• Preset delivery appointments using customer portals to ensure timely and efficient delivery schedules
• Maintain accurate records and data in TMS and SAP systems
• Process freight invoices, ensuring accurate and timely payments
• Research freight deliveries and report exceptions using accurate reason codes
• Process freight claims and provide follow-up including managing carrier disposition and ensuring resolution
• Review and address customer complaints related to transportation, providing timely resolution and feedback
• Create and manage ad hoc reports, delivering actionable data-driven insights that support informed decision making
• Collaborate with supply chain teams to troubleshoot and resolve customer service issues related to transportation and scheduling
• Serve as backup for the Transportation Analyst • Comply with all food safety requirements, training, policies, and procedures
• Perform other job-related duties as assigned
Qualifications (Education, Experience, Competencies)
• Associate’s or Bachelor’s degree in logistics, supply chain management, or related field preferred
• 2+ years of logistics/supply chain support experience with a strong emphasis on freight coordination for both outbound and inbound logistics
• Knowledge of business office operations and supply chain operations/processes
• Logistics and transportation knowledge
• SAP knowledge
• Proficient in Microsoft Office
• Strong troubleshooting and problem-solving skills with the ability to proactively address issues
• Excellent communication skills with the ability to exchange accurate information with team, management, and customers
• Ability to work independently and efficiently in a professional manner
• Excellent planning, time management, and organizational skills with the ability to multitask and prioritize
• Ability to complete short- and long-term projects