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Ken Garff Automotive Group Automotive General Sales Manager in Mission Hills, California

Considering a career with Ken Garff Automotive Group means you are in for a great ride (excuse the car metaphor)! We’re not your standard dealership or group of dealerships and we are pretty darn proud of that. We are out to do things differently and want to consistently change, grow, and progress. For that reason, our employees are proud of where they work!

Hamer Toyota , a Ken Garff Automotive Dealership, is currently looking for a talented General Sales Manager that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.

As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!

Here’s why you’ll want to work here:

  • Great culture and real career growth

  • Competitive compensation package

  • Average Yearly Salary Range: $250,000 ++ (range includes salary, bonuses, incentives, and/or commission opportunities)**

  • Opportunity to work with one of the largest family owned group of dealerships

  • Paid Time Off and 401k with Company match

  • Medical, Dental, Vision, Short and Long-term disability, AD&D and Life Insurance

  • Year-end bonus program for all employees (Garff Giveback)

  • Employee discounts on Vehicle Purchase, Parts, Service and More!

** The pay scale above is the compensation range that the Company reasonably expects to pay for this position. Within this range, individual pay is determined by several factors including, but not limited to, specific skills, relevant work experience, relevant education and/or training, and performance related bonuses and incentives.

Here’s what you’ll need:

  • Toyota OEM experience a PLUS

  • Proficient in navigating all sales and inventory functionality in Dealer Daily a PLUS

  • Prior experience leading a “top 20” high volume new/used car sales department on a long term basis.

  • Prior experience managing an Internet Sales department and experience with current Digital Retailing trends.

  • Proven record of exceeding Regional Sales Availability (New Car Turn %) on a consistent basis.

  • Proven record of attaining Regional Sales Efficiency (New Car Market Share) on a consistent basis.

  • Must be proficient in used vehicle acquisition including but not limited to in store acquisitions, online auction experience, service drive upgrade process.

  • Mastery in CRM utilization required. Dealer Socket experience a PLUS

  • Functional knowledge of Equity Mining software to support sales and inventory efforts.

  • Proven success in driving result and developing talent within a dealership required

  • High School diploma, college degree preferred

  • Must be able to provide references upon request

  • Ability to read and comprehend job-related instructions and information whether electronic or paper based. Deals creatively and logically with any problems that arise, while expressing empathy for customers and their problems.

  • Results Orientation – the ability to plan and achieve business goals within the timelines established

  • Teamwork – ability to work with others to effectively enhance results or processes

  • Interpersonal Skills – the ability to interact and communicate well with employees and customers at all levels, socially poised.

  • Leadership & Example Setting – the ability to motivate dealership managers and employees and model desired behavior

    Here's what you'll be doing:

  • Achieve forecasted goals and objectives for the department.

  • Maintain CSI above national average.

  • Maintain sales efficiency above 100% of manufacture requirement.

  • Recruit, hire, train, motivate, develop, and hold accountable all members of the sales team.

  • Prepare a monthly and annual budget and plan to meet goals and objectives.

  • Follow company guidelines and protect the legal welfare of the company by:

    • Understand and comply with federal, state, and local regulations that affect vehicle sales.
  • Process all paperwork required by federal, state, and local laws.

  • Review deal files and documents related to federal, state, and county law for completeness and accuracy.

  • Conduct training meetings for salespeople and sales managers regarding the portion of their job that relates to the legal handling and processing of documents and how that relates to federal, state, local laws and regulations.

  • Work closely with other department managers to ensure cooperation and teamwork throughout the dealership.

  • Attend and participate in weekly manager meetings to review objectives, tracking numbers and safety/compliance issues.

  • Direct Garff Management Routines for the Sales Department

  • Create schedule for sales department employees

  • Hold daily one-on-one planning and review meetings with each sales manager/team leader to review their current team goals, performance and plans.

  • Develop and organize a training schedule, as directed by the GM, to ensure that each sales associate receives sales training and/or role-playing sessions daily.

  • Guide sales managers and assist them in setting their short and long-term goals and objectives.

  • Assist sales managers in developing programs of improvement for those sales associates who are failing to reach their objectives.

  • Assist customers in the purchase process when necessary

  • Ensure all sales associates adhere to Company Values and take corrective action when necessary

  • Recommend to the GM the new and used vehicle inventory to be carried.

  • Teach, train and ensure that the sales team is following up with all leads per company standards

  • Assist in the development of advertising campaigns and other promotions.

    We are an Equal Opportunity Employer

    (( We Hear You ))

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