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This position provides direct patient meal service, either obtaining meal selections in person or via the hospitality center ordering system, delivering meals and retrieving meal trays. Must be knowledgeable in special diets and allergies. Also maintain cleanliness of nutrition centers in patient care areas. Excellent customer service skills and concern for all aspects of patient safety crucial.

MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Must have a valid Food Service Worker Permit(FSWP)from Monongalia County Health Department(MCHD)prior to starting OR obtain aMCHDTemporaryFSWPno later than the first Wednesday of employment* and a permanentMCHDFSWPwithin 1 month of start date (next available class).Must have a validMCHDFSWPthroughout employment. *Until a TemporaryFSWPis obtained: May not handle exposed food or any food contact surface, equipment or utensil; May be trained on tray delivery and complete general department orientation.

PREFERREDQUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1.High School Diploma or Equivalent preferred.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Answers phone calls from patients following customer service standards
2. Appropriately follows diet restrictions, including allergies and fluid restrictions
3. Utilizes EPIC and VST for necessary patient information and to correctly process menu requests
4. Processes between meal nourishment orders and prints for kitchen staff
5. Follows department procedure for the missed meal reports including alerting nursing.
6. May be asked to deliver or retrieve meal trays as needed.
7. Visits patients designated "needs assistance" for menu selections and properly enters according to diet restrictions.
8. Delivers meal trays to patients within service guidelines for timeliness.
9. Follows delivery standards including hand sanitization, infection control requirements, two patient identifiers, AIDET and key phrases.Alerts nursing if patient is not properly positioned to begin eating or otherwise appears to need assistance.
10. Checks trays for missing items and intervenes to correct immediately. Maintains supply of condiments on cart.
11. Documents information required for ordered calorie counts
12. Monitors new patients for knowledge of room service, gives menu and explains as needed.
13. Rapport is... For full info follow application link.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCP here. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)