Customer Master Analyst

Date: May 24, 2024

Location: Morrisville, NC, US

Company: Teleflex

Expected Travel : Up to 10%

Requisition ID :10392

About Teleflex Incorporated

Teleflex is a global provider of clinically effective medical technologies designed to improve the health and quality of people’s lives. We apply purpose driven innovation – a relentless pursuit of identifying unmet clinical needs – to benefit patients and healthcare providers. Our portfolio is diverse, with solutions in the fields of vascular and interventional access, interventional cardiology, surgical, anesthesia, cardiac care, interventional urology, urology, emergency medicine and respiratory care. Teleflex employees worldwide are united in the understanding that what we do every day makes a difference. For more information, please visit teleflex.com.

Global Functions – The Corporate division is the central operating unit of the company; setting strategy and policy and providing business development, finance, human resources, information technology, investor relations and legal support to the businesses. The global Company headquarters is located just outside of Philadelphia in Wayne, PA. Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

Position Summary

The Customer Master Data Analyst will initiate, execute, and manage data creation/modification in SAP while ensuring compliance to data standards, standard operating procedures, and service level agreements for Teleflex’s operations. The position will include use of SAP master data and SAP CRM.

Principal Responsibilities

• Serve as the data resource specific to data definitions and for all customer master data

• Ensure compliance and management of data creation/modification process. Compliance of data management processes must meet FDA and Sarbanes-Oxley requirements.

• Assist with the data requirements for system test functions

• Provide guidance and recommendations to business units to enhance the quality of customer master data

• Proactively and independently escalate perceived issues related to metrics and data to appropriate management areas to facilitate resolutions

• Collaborate with global peers to ensure data consistency across objects

• Provide a high level of service to the business units that are within the agreed service levels requirements

Education / Experience Requirements

• Bachelor’s degree or equivalent combination of education and experience

• Minimum of 3 years of data maintenance and 5 years of related business experience in Manufacturing, customer service, materials management, or sales/marketing.

• SAP/SAP CRM experience

Specialized Skills / Other Requirements

• Proven track record of problem solving and analytical skills

• Innovative and creative with strong planning and organizational skills

• Ability to prioritize work. Sense of urgency to meet deadlines

• Customer focused and service oriented

• Ability to effectively communicate with all levels of the organization and recognize the impact of change to the organization

• Ability to manage and resolve conflict and gain consensus

• Proven ability to effectively meet goals and complete tasks from start to finish

• Strong PC skills required in Excel, Word, Visio, PowerPoint, and process mapping tools.

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Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or Talent@Teleflex.com.

Teleflex is the home of Arrow®, Deknatel®, Hudson RCI®, LMA®, Pilling®, Rüsch®, UroLift® and Weck® – trusted brands united by a common sense of purpose.Teleflex, the Teleflex logo, Arrow, Deknatel, Hudson RCI, LMA, Pilling, Rüsch, UroLift and Weck are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries.