Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We’re Hiring for an Order to Cash IT Lead!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark (https://www.xylem.com/en-us/watermark/) !

The Role

O2C IT Lead - High Radius serves as the Order to Cash (O2C) technical owner. This person will lead planning, drive deliverables, drive accountability, technical sign off, and support for the business in the O2C processes. The selected individual will work closely with the business Program Manager (PM), Global Process Owner (GPO), and Senior Leadership Team (SLT). As well as the entire project team to collect, understand, and analyze business O2C implementation demands in a systematic and proactive way. This position will be responsible for overall technical delivery and process ownership for Xylem’s O2C program. Including projects, change requests, plan, resource allocation, risk, and issues.

This position will report into the Enterprise Applications tower and collaborate / manage other PM’s, leads, analysts, 3rd party consultants, business users, and business stakeholders. This position has no operational supervisory responsibility.

Core Responsibilities

• Define and drive delivery of IT project deliverables including project plan, conceptual designs, functional and technical specifications, system configurations, interfaces and documentation for reports, interfaces, conversions, enhancements, forms, and workflow as they relate to the O2C program.

• Lead SLT stakeholder and project team communication and status. Weekly reports to Enterprise Application tower. Monthly Steering Committee meetings. Bi-weekly risk / issues meetings.

• Member of the FIO (Finance Integration Office). Need to report any overlap or dependencies between the O2C project and other financial projects running concurrently.

• Lead all cross tecno-functional leads / teams throughout all project phases including plan, development, configuration, integration, testing, cutover, and go-live.

• Ensure impacts on the O2C areas are evaluated and implemented in compliance with Xylem best practices standards.

• Manage stakeholder interests while simultaneously managing conflicting priorities and business interests with excellent communication, interpersonal, relationship management, conflict resolution, and negotiation skills.

• Daily analyze or foresee potential project gaps. Including organizational, problem-solving skills. With a proven ability to adapt to a dynamic project environment and execute with multiple projects running concurrently in a global environment. As well as foresee and Identify project risk and or issues as soon possible. Record once identified to discuss impact, priority, and mitigating action.

• Strong project implementation, technical, configuration, and business area knowledge in O2C area.

• Drive the technical side of order to cash processing, customer master, cash application, and banking. Integration with multiple ERP’s.

• Plan and monitor finance aspects of the project. Track plan vs, actual costs, manage CR’s and associated cost, communicate any time and or cost impact dues to CR’s.

• Assist in the design and execution of test plans to ensure that integration, technical, business, and functional specifications are implemented properly and meet business requirement.

• Drive the offshore technical team to build and deliver requirements in a timely and efficient manner.

• Individual will be responsible for analysis, integration, testing and support.

• Monitor daily overall project progress based on plan. Speak to and or escalate any areas that fall behind.

• Ensure project team is properly staffed. Right size capacity management. Ensure we staff where low and challenge if we seem over staffed or driving towards going way over budget.

• He/she will work with business and IT teams to ensure project issues are properly escalated and resolved quickly.

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or related field from an accredited institution of higher learning or equivalent combination of degree and experience.

• Excellent analytical, organizational, and problem-solving skills, including the proven ability to adapt to a dynamic project environment and execute multiple projects concurrently with a global perspective and the ability to understand and work effectively in a culturally diverse organization.

• Proven ability to manage a fast-moving project with board level stakeholder interests while simultaneously managing conflicting priorities, stress, and dynamic business interests.

• Excellent communication, interpersonal, relationship management, conflict resolution, and negotiation skills.

• Minimum of 6 years practical, hands-on experience in the O2C space: Sales Order, Sales Invoice, Customer credit management, and Cash Application processes.

• Excellent communication skills, written and verbal.

• Experience implementing and deploying the entire O2C process across different business locations and in multiple ERP’s.

• Demonstrated skills and expertise in driving solution design, delivery, and support.

• Strong project management and implementation experience of complete O2C process cycle.

Preferred Qualifications:

• Knowledge of High Radius a big plus!!

• PMP Certified Associate.

• Consulting background.

DAY IN THE LIFE :

In this role, the working environment is generally in an office setting and may be performed remotely. The physical demands may include but are not limited to moving around in an office environment, frequent oral communication, close vision, and ability to operate office equipment. Up to 20% time spent traveling.

Salary range:

$91,500.00 - $164,500.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation