Process transactions for customers Evaluate customer needs and process transactions accurately, promptly and courteously Maintain accurate customer records Process night drop deposits Process daily work Thoroughly understand and adhere to customer service expectations Process monetary and non-monetary transactions on customer accounts, including loans, checking and savings accounts and certificates of deposit Operate and balance coin machine Provide customer account information following bank policy Maintain and balance cash drawer Conduct daily balancing of cash drawer to insure accuracy of all transactions Verify cash from deposits Maintain adequate cash and coin supply Investigate and resolve drawer offages Perform other duties as directed by management Recommend other bank products and services to strengthen customer relationships Recommend or cross-sell other bank products and services Responds to customer questions and concerns Refer customers to appropriate bank personnel or department for other bank services