Job Information
Rowan College at Burlington County Student Success and Retention Coordinator in Mount Laurel, New Jersey
Student Success and Retention Coordinator
Print (https://www.schooljobs.com/careers/rcbcedu/jobs/newprint/4432412)
Apply
Student Success and Retention Coordinator
Salary
$45,000.00 Annually
Location
Mount Laurel, NJ
Job Type
Full Time (35 hours)
Job Number
01162
Department
EMSS
Opening Date
03/15/2024
Description
Benefits
Questions
Description
The Student Success and Retention Coordinator serves as the lead person for the coaching initiative. The Coordinator will develop the resources to support student success and retention efforts. Responsibilities will include assigned training and supervision for part time coaching staff members. This role also assists with the development of requested training resources on coaching for advising staff. The Coordinator will support coaching focused programs and assist with overall retention messaging and utilization of the related software.
Specific Duties and Responsibilities
Oversee the coaching initiative and part time coaching staff, including the development of coaching resources and ongoing training for support initiative staff and students seeking coaching services.
Support student coaching appointments through referrals, student requests and initiative outreach.
Assist with the development of training for staff who advise students to increase the use of coaching methods within the caseload advising model.
In collaboration with the Advising department leadership, assist the programming for the advising department that engage students in student success focused topics.
In collaboration with the Advising Department leadership, organize and facilitate programming with RCBC staff for specific student interventions or program promotion.
In collaboration with the Advising Department leadership, provide reports that highlight the utilization of coaching resources, the training provided, and the impact on student retention and academic performance.
Assist with assigned projects focused on student success communication, including the requests for graphics and logistical support.
Assist with the creation and implementation of student success area initiatives and projects that enhance the student experience and promote retention efforts.
Assist with departmental operations including assigned time with phone call coverage, departmental email support and other program support as requested.
Other duties as assigned.
OVERALL PURPOSE AND RESPONSIBILITY:
The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.
Minimum Qualifications
Education Required:
Bachelor’s degree required. Master’s Degree preferred in counseling, social work, education or related field
Experience Required:
Minimum of one-year experience working with programs and / or training curriculum focused on student success strategies, within advising, success coaching or related fields
Experience Preferred:
Previous or current work with designing content and facilitating trainings to support other peer leaders and / or staff in developing skills for increased effectiveness in advising or coaching sessions
Previous or current work with coaching college students or young adults with a focus on goal achievement, overcoming obstacles and developing skills to grow as a student and professional.
Experience and/or interest working with individuals from diverse socio-economic, ethnic and cultural backgrounds with a focus on accessing college and community resources.
Experience and/or interest working with community college students, specifically students needing overall college preparation and / or readiness skills.
Experience and/or interest working with technology for organization, communication, assessment, and/or program development.
Skills/Abilities /Knowledge /Other Requirements
Demonstrated ability to work collaboratively. Preferred experience working collaboratively with academic and student service team members.
Strong verbal, presentation, writing, and listening skills
Interpersonal skills with demonstrated ability to cultivate effective relationships with a wide range of individuals (such as staff, administrators, students, faculty, and family members) and to work cross functionally.
Additional Information
INSTITUTIONAL EFFECTIVENESS:
Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.
Employee Classification: Special Projects
Benefits- Special Projects (https://www.rcbc.edu/sites/default/files/Documents/hr/RCBC_Benefits_at_a_Glance_-_Special_Projects.pdf)
01
Do you have a Bachelor's degree?
Yes
No
02
Do you have a minimum one-year experience working with programs and / or training curriculum focused on student success strategies, within advising, success coaching or related fields?
Yes
No
Required Question
Agency
Rowan College at Burlington County
Address
900 College Circle Drive
Mount Laurel, New Jersey, 08054
Phone
856-222-9311 ext. 1584
Website
http://www.rcbc.edu